As the Sales Manager you will lead the companys sales and business development efforts with a strong focus on generating revenue expanding the client network and successfully converting leads into signed projects. You will be responsible for managing high-value client relationships identifying new business opportunities and overseeing the full sales cycle from lead generation through project award and completion.
The role requires an experienced sales professional with an established network and database of potential clients within the interior design architecture luxury residential hospitality and commercial sectors. You will act as a key representative of the company ensuring exceptional client service while driving profitability brand visibility and long-term business growth.
In addition to sales responsibilities you will oversee CRM management reporting sales strategies and collaboration with internal teams to ensure smooth project coordination and client satisfaction throughout the entire process.
Responsibilities include but are not limited to:
MAIN SCOPE AND RESPONSIBILITES
Sales & Business Development
Lead and manage all sales and business development activities for the company.
Develop and execute strategic sales plans to increase company revenue and market presence.
Utilize existing industry relationships professional networks and client databases to generate new business opportunities.
Identify target and secure new clients within luxury residential hospitality commercial retail and high-end interior design sectors.
Manage and convert inbound outbound and existing leads into successful sales opportunities and signed contracts.
Actively pursue new business through networking referrals cold calling industry contacts and strategic partnerships.
Build and maintain strong long-term relationships with developers consultants architects contractors suppliers and direct clients.
Lead the full sales cycle from prospecting and lead qualification through negotiation closing and project handover.
Achieve and exceed monthly quarterly and annual sales targets and KPIs.
Attend client meetings presentations consultations and site visits as required.
Ensure a high standard of client communication and relationship management throughout the entire project lifecycle.
CRM Sales Reporting & Performance Management
Oversee and manage the CRM system to optimize lead management sales tracking reporting and client communication processes.
Ensure CRM records are consistently updated with accurate client information meeting notes project status and sales progress.
Prepare and submit daily weekly and monthly sales reports to management.
Track sales performance lead conversion rates and pipeline activity to support strategic decision-making.
Lead weekly sales meetings with management to review performance opportunities priorities and targets.
Develop and implement strategies to improve sales performance client retention and operational efficiency
Proposals & Contracts
Create review negotiate and manage proposals quotations contracts terms and conditions and project variations.
Oversee the commercial process from proposal preparation through contract signing and project commencement.
Coordinate internally with design operations and administration teams to ensure project requirements and deliverables are clearly communicated.
Ensure all signed contracts and project documentation are properly organized and stored within company systems and CRM platforms.
Professional Development Networking & Brand Representation
Represent the company in a speaking presenting or panel participation capacity during industry events and public engagements to promote company services and expertise.
Actively strengthen and expand professional networks within the interior design architecture real estate hospitality and construction industries.
Research and maintain strong understanding of local and regional markets industry trends architecture materials suppliers and luxury design standards.
Continuously identify opportunities for company growth partnerships and market expansion.
Team Collaboration & Group Representation
Identify opportunities to introduce promote and support other businesses or departments within the group whenever appropriate always prioritizing the overall success and growth of the group.
Work closely with the Studio Director Studio Management Design Team Marketing Team and Administration Team to align sales objectives with company operations and project delivery.
Collaborate with the Marketing Department to support marketing initiatives campaigns content direction and lead generation strategies.
Demonstrate strong understanding of social media platforms branding and marketing strategies to support business growth and visibility.
Collaborate with colleagues across all company brands and divisions while ensuring external opportunities are managed professionally and through the appropriate management channels.
Requirements
Technical skills & Requirements:
Software Proficiency: Strong working knowledge of CRM systems Microsoft Office Suite (Excel Word PowerPoint) reporting systems and social media platforms.
Communication Skills: Exceptional verbal written negotiation presentation and interpersonal communication skills.
Industry Experience: Proven experience in sales management business development or commercial leadership within the interior design architecture luxury residential hospitality or commercial sectors.
Client Network: Existing database and network of industry contacts developers consultants architects contractors and potential clients is highly preferred.
Leadership Skills: Strong leadership commercial awareness negotiation and strategic planning abilities.
Travel Flexibility: Willingness and ability to travel when required for client meetings project visits networking events exhibitions speaking engagements and other business activities across the UAE GCC region and internationally
Driving License & Vehicle: A valid UAE driving license and access to a vehicle is mandatory.
Key Expectation:
Strong ability to generate revenue and consistently achieve sales targets.
Highly motivated target-driven and commercially focused mindset.
Ability to work under pressure and manage multiple priorities effectively.
Excellent organizational strategic planning and time management skills.
Professional appearance and ability to represent the company at a senior level.
Strong problem-solving negotiation and decision-making abilities.
Ability to work independently while also collaborating effectively with internal teams.
Client-focused approach with commitment to delivering exceptional customer service and maintaining long-term business relationships.
Strong networking capabilities and confidence in building relationships within the industry.
Technical skills & Requirements: Software Proficiency: Strong working knowledge of CRM systems Microsoft Office Suite (Excel Word PowerPoint) reporting systems and social media platforms. Communication Skills: Exceptional verbal written negotiation presentation and interpersonal communication skills. Industry Experience: Proven experience in sales management business development or commercial leadership within the interior design architecture luxury residential hospitality or commercial sectors. Client Network: Existing database and network of industry contacts developers consultants architects contractors and potential clients is highly preferred. Leadership Skills: Strong leadership commercial awareness negotiation and strategic planning abilities. Travel Flexibility: Willingness and ability to travel when required for client meetings project visits networking events exhibitions speaking engagements and other business activities across the UAE GCC region and internationally Driving License & Vehicle: A valid UAE driving license and access to a vehicle is mandatory. Key Expectation: Strong ability to generate revenue and consistently achieve sales targets. Highly motivated target-driven and commercially focused mindset. Ability to work under pressure and manage multiple priorities effectively. Excellent organizational strategic planning and time management skills. Professional appearance and ability to represent the company at a senior level. Strong problem-solving negotiation and decision-making abilities. Ability to work independently while also collaborating effectively with internal teams. Client-focused approach with commitment to delivering exceptional customer service and maintaining long-term business relationships. Strong networking capabilities and confidence in building relationships within the industry.