Sales Account Manager – Higher Education

We are seeking a Sales Account Manager for Higher Education is responsible for driving revenue growth by managing a portfolio of institutional accounts acquiring new clients and expanding existing relationships within the university and research ecosystem. You will act as a strategic partner aligning advanced technology solutions with the digital transformation goals of higher education institutions.

Key Responsibilities

1. Account Management & Strategic Growth:

Manage and grow a dedicated portfolio of higher education and research accounts ensuring maximum customer satisfaction retention and long-term loyalty.

Proactively identify and execute upsell and cross-sell opportunities across a diverse range of technical solutions and infrastructure services.

2. New Business Acquisition:

Identify prospect and acquire new institutional customers across the UAE to build a robust and healthy sales pipeline aligned with aggressive revenue targets.

Lead consultative sales conversations to uncover complex institutional needs and align them with advanced digital transformation solutions.

3. Stakeholder Engagement:

Develop and maintain high-level relationships with key decision-makers including University Deans IT Directors and Research Department Heads.

Act as the primary point of contact ensuring clear communication and the timely resolution of any service or account issues.

4. Technical Collaboration:

Translate complex customer requirements into actionable internal deliverables by collaborating closely with technical service and support teams.

Maintain accurate CRM records for precise forecasting pipeline management and performance tracking for leadership review.

Requirements

Nationality: UAE National.

Experience: 35 years of sales or account management experience specifically within the EdTech or Higher Education sector.

Education: Bachelors degree in Business Administration IT or a related field.

Skills: Strong negotiation and relationship-building skills; ability to navigate long government/institutional sales cycles.

Driving License: Mandatory (UAE license) for frequent client site visits.

Work Location:

Abu Dhabi

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