Service Quality Jobs in Dubai

10+ years of experience in senior leadership roles within customer experience, service quality, risk management, or process improvement, preferably in the banking or financial services industry. Proven track record of driving customer-centric initiatives and implementing successful More...

Telehealth, fully remote Therapist / Counselor opportunity for part-time or full-time. Bonus OfferedLicensed Therapist / Counselor Details:100% remote workHigh volume of regular client referralsTherapy focused model with zero administrative work5-40 hrs per week - You decide your sche More...

Manage business targets based on the delivery and service strategies and plans, monitor the execution, and ensure the achievement of business targets. Implement cyber security and privacy protection measures and requirements in the service domain of the company, assess business ris More...

Supervise and lead a team of home service trainers, quality executives, and specialists Foster a culture of continuous improvement and high-quality service delivery Provide mentorship, guidance, and professional development opportunities for team members Develop and implement qua More...

Handle emails and chat inquiries regarding Customer orders, promos, cancellations, order modifications, and billing queries Focus on customer engagement, satisfaction, retention, and reactivation through a high level of service quality, close collaboration with operational and comm More...

Facilitate monthly L&D meetings with the Executive Committee and Heads of Departments to assess the training needs. Develop and implement comprehensive training programs tailored to all team players, including front-line staff, supervisors, and managers. Work closely with mana More...

About the job Key Responsibilities: Service Delivery – achieving all key contractual SLAs Day to day Client management Lead all client and internal calls for the process, single point of contact Direct WFM, Training, and other shared services for optimum functioning of More...

Answer inbound calls promptly and professionally, addressing customer inquiries, concerns, and requests with accuracy and empathy. Make outbound calls to follow up on customer inquiries, resolve issues, or provide additional information as needed. Provide accurate and timely informa More...

Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen! Auch wenn du das Gefühl hast, nicht alle Kriterien zu erfüllen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten - ganz gleich, ob es sich dabei um diese More...

Develop and execute a comprehensive quality improvement strategy across all areas of Seven including fitness and wellness services customer service and facility management. Lead the process of setting monitoring and reviewing quality standards for all services and operations e More...

Evaluate customer interactions to ensure they meet quality standards, using a predefined framework This involves regularly assessing a specified number of contacts per agent based on department need. Provide timely and constructive feedback to customer service agents based on as More...

CANDIDATE PROFILE You have outstanding customer service skills, dedication and commitment to provide exceptional customer care to the program assigned. You are process and compliance driven, well-organized are able to listen intently, demonstrate understanding, and participate in the More...

Explain in depth policy information, educating consumers on products that best suited their needs. To develop a relationship with each client with the goal of creating lifelong customers, providing excellent customer service, and answering questions. Reviewed policy profile to ens More...

What will I be doing? As a Quality Assurance Manager, you will be responsible for performing the following tasks to the highest standards: Monitor voice of customer through Stay Experience Platform, track defects and liaise with HODs on reducing and eliminating the trends Condu More...

Responsible for the overall Quality assurance and control of product specifications that meet customer requirements and monitor Quality control aspects of raw materials in process and finished products particularly focusing on aeronautic quality standards. Set Quality standards that c More...

JOB PROFILE : - TO SOLVE CUSTOMERS QUERIES THROUGH NON VOICE AND VOICE PROCESS | NON VOICE AND BLENDED PROCESS6DAYS WORKINGCUSTOMER SERVICE FOR UK BASED TELECOM COMPANYPosition OverviewImmediate opening for Customer Care Executive.Able to handle all types of telephonic inquiries.Able More...

Support the Room Service daily operation Provide a high quality service to guests Ensure the smooth operation of the Room Service Consistently looks for ways to enhance guest satisfaction Create an exceptional experience for our guests We Are Looking For Someone Who Ha More...

Job Title: Customer Service Executive Freight Forwarding Job Description:We are seeking a highly motivated and skilled Customer Service Executive to join our team in the freight forwarding industry. The ideal candidate will be responsible for managing customer inquiries obtaining rat More...

About the job Job Title: Sr. Quality Evaluator - SPA/ ENG/FRN Job Description The Sr. Quality Evaluator role is responsible for supporting the monitoring and evaluating the quality of inbound and/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy More...

Hiring a Quality Lead-- Georgetown Area Weekly Pay- up to $27/hr Description: This is a full-time on-site role as a Quality Team Lead located in Georgetown, TX. The Quality Team Lead will be responsible for overseeing day-to-day quality control operations, conducting quality audits More...