Service Quality Specialist

• Manage business targets based on the delivery and service strategies and plans, monitor the execution, and ensure the achievement of business targets.
• Implement cyber security and privacy protection measures and requirements in the service domain of the company, assess business risks based on applicable laws and customer requirements, and coordinate with business departments to develop localized measures.
• Undertake the GTS knowledge management strategy, plan and implement the timely codification, transfer, and application of knowledge and experience in the rep office.
  

Primary Skill

• Knowledge: Have the content related to the five process groups and ten knowledge domains of PMP project management. Digital delivery operation and tool usage.
• Strong experience in financial Analysis.
• Have business awareness, industry and financial linkage, data analysis ability.
• Have a strong sense of responsibility and the ability to promote problem solving.
• Cross-department collaboration capability.
• Be able to optimize processes and help the project team.
• Digital delivery capabilities.
• Fluent in Chinese and English.