Helpdesk Coordinator Jobs in UAE

Job Description: Accept inbound requests via phone, chat, email and ticket queues Record and process incidents and service requests according to process specifications. Communicate with users to understand issues and provide solutions. Document and resolve incidents according More...

Service Operations is responsible for building our customer service network and supporting all NEP business Service Operations teams are the first point of contact our customers have when using NEP s products and services and we strive towards developing a support organization that More...

Job Description Telephone Handling & Help Desk (CAFM) Answer inbound calls and log them on CAFM. Make outbound calls to process customer complaints. Maintain helpdesk-related documents. Ensure smooth coordination between help desk and operations. Maintain knowledge of helpdesk policie More...

Minimal Requirements Bachelor’s Degree in Computer Science, or Associate Degree plus two years of tech support experience, or three plus years tech. support experience. A+ and Net+ Certification or equivalent required. Preferred Requirements Experience using a Ti More...

Provide first and second line technical support answering user queries relating to hardware and software problems viadesk visit phone and email Answer and log all service desk calls that are received via desk visit telephone and email in a timely manner escalatingany issues to third l More...

Are you a highly motivated, self-starter who loves to work hard, learn a wide variety of skills, and go home each day with a sense of accomplishment, all surrounded by like-minded peers? An award-winning and innovative structural engineering firm seeking a Structural Engineer and wed More...

Mange, maintain & monitor the IT helpdesk activity. Develop & maintain IT performance dashboards & reports. IT department administration activities. Coordinate all department correspondences, documents, contracts, and completions certificates, signed off, and archive More...

Key responsibilities: Coordinate and support day-to-day Service Centre operations in an efficient manner. Register enquiry from the call centre and verify customer details in the ERP System NAV. Coordinate job orders with the technical team to ensure timely completion. Support and ad More...

Specific Requirements 3 years minimum experience across administration, helpdesk or call centre Excellent command in English & Arabic both written and verbal is essential Good literacy and numeracy skills required for the role Ideally a degree holder, minimum high school diploma of po More...

Your Responsibilities include: Generates business by helping customers resolve problems and following up on work in progress. Coordination of maintenance requests from tenants. Ensure tenant files and contact information remains current. Assist in weekly schedule for maintenance pers More...

Responsibilities: Assisting and advising customers who may be choosing from a variety of travel options. Making reservations for customers based on their various requirements and budgetary allowances. Checking the availability of accommodation or transportation on the customers&r More...

What you will do : Maintain staff roster schedule and allocation across all sites. Accountable for both managing and forwarding the daily site attendance and maintaining comprehensive records and files for the staff both outsource and in-house operatives. Optimize communicatio More...

Responsibilities: Greet clients and visitors with a positive, helpful attitude. Assisting clients in finding their way around the office. Announcing clients as necessary. Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining More...

Job Responsibilities/Accountabilities: To check if there are any improvements that can be made to the service provided. To ensure the customer is fully satisfied. To demonstrate care and support for the customer. To capture any dissatisfaction before it potentially becomes severe. To More...

Responsibilities: Greet clients and visitors with a positive, helpful attitude. Assisting clients in finding their way around the office. Announcing clients as necessary. Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining More...

Job Description The position will require the individual to answer technical questions and accurately record a detailed description of the problem at hand. The Helpdesk Agent will also be responsible for tracking the incident from creation until completion to ensure that the incident More...

Answer all incoming calls and handle caller’s inquiries whenever possibleRe -direct calls as appropriate and take adequate messages when requiredGreet, assist and/or direct visitorsReceive, direct and relay telephone messages and fax messagesMaintain an adequate inventory of More...

As Food and Beverage Coordinator, we rely on you to Proven ability in using Word, Excel, Powerpoint, and E-mail applications. Ability to use F&B related computer systems Familiar with F&B operation system and labor laws. Minimum 3-year experience in similar position (F More...

QUALIFICATIONS: Open to Male, Filipino nationals, between 28 and 35 years old Must have UAE driving license Preferably single and non smoker Strong English communication skills Great customer service skills with positive attitude Team player and flexible Experience in lo More...

Core Responsibilities: Demonstrates positive leadership and highly effective communication skills Maintains utmost confidentiality at all times, due to the nature of personnel disclosure within the department/grade level Models and encourages a culture of kindness in support of More...