Customer Experience Jobs in UAE

Develop and implement a comprehensive content strategy for website, corporate, passenger, and Wowfi page content. Coordinate content across various digital channels to ensure consistency and alignment with strategic objectives. Maintain a content calendar, ensuring adherence to a More...

Luxury service background essential, ideally with previous experience of handling villas and butlers Manage a Guest Experience Team consisting of Guest Experience Agents and Butlers (ca. 10 people) Energized personality that interacts with guests without effort Track all kinds of More...

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommo More...

Previous Guest Relations experience in a luxury service environment Well spoken and attention to highest grooming standards English and other European languages are an advantage Strong skills in using Microsoft Office and other systems (Outlook, Word, Powerpoint, Excel, Opera PMS More...

Desired Skills and Experience: 2+ years of ecommerce, sales, tech, project management, marketing, vendor management, business development, and/or strategy experience Proficient in Microsoft Office, Excel, and PowerPoint or equivalent Google Suite applications Experience in proces More...

Consistently offer professional, friendly and engaging service. Lead and manage all aspects of the Guest Relations department and ensure all. service standards are followed. Handle guest concerns and react quickly, logging and notifying proper areas. Conduct regularly scheduled d More...

* 3+ years' experience in UX writing * Comfortable explaining challenging concepts * Experience working with cross functional teams in an Agile/Scrum SDLC environment (IT, Product, Research, etc.) * Expertise in mobile and web micro copy, transactional messaging, emails, text m More...

Supervise and train F&B staff to ensure excellent service delivery Coordinate with site managers to plan menus and food production Monitor inventory levels and ensure timely delivery Maintain compliance with health and safety regulations Handle customer feedback and resolve More...

Job Description Role: The role of Head of Guest Experience is to ensure the highest level of service is delivered to both visitors and colleagues in the Head Office. The incumbent will consistently deliver service excellence, managing the Guest Services team to provide a seamle More...

As a Family Experience Ambassador, we rely on you to: Support the FAMEX team in maintaining a smooth running of the family lounge and daily operation, including but not limited to take care guests’ arrivals and departures, F&B duties, incoming call answering, providing More...

To be considered for the role, you must meet the below requirements: Bachelor's Degree or Honours with 5+ years experience in Human Resources Experience in the design and execution of strategies relating the Employee Experience Excellent collaboration and stakeholder manage More...

Job Title: Sales Manager Fencing ExperienceLocation: Al Khobar Saudi ArabiaEmployment Type: Full TimeCompany Industry: Metals Steel Iron Aluminum FabricationDepartment/Functional Area: Sales Business DevelopmentEducation Required:Bachelor of Technology/Engineering (Mechanical)MBA/PG More...

The Role Requirements : Firstly, you are a people person and a reliable teammate. You are adaptable and a clear communicator, able to tailor your approach dependent on each individual team member. You have a passion for customer service and getting it right for our client/s. You have More...

Overview Of The Role We are seeking a dynamic individual to take on the role of Spare Parts Sales Representative. In this position, you will be responsible for driving incremental Spare Parts sales, nurturing existing customer relationships, and expanding our customer base within th More...

Required Competencies: Strong in strategic/critical/creative thinking Analytical with strong problem-solving capability Agile, innovative, and proactive Organized and result oriented Teamwork and a strong collaborative mindset Excellent communication, negotiation, and prese More...

Communication skills – guests and colleagues will need to come to you with concerns as well as compliments, so you’ll be easy to talk to Fluency in the English language - extra language skills would be great, but not essential Literate and tech-savvy - you’ll nee More...

Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Coordinating with bel More...

Leading key accounts and generate new or add on business and services via cross selling Communicating and working closely with the project/program team to ensure deliverables are understood, defined, time lined and measured for project proposals Monitoring progress towards achieve More...

ssist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; l More...

Lead, mentor, and motivate the customer service team to deliver exceptional service and achieve performance targets. Develop and implement customer service policies, procedures, and standards to optimize efficiency and effectiveness. Monitor and analyse customer service metrics, i More...