Telephone Operator Jobs in Dubai

What are we looking forTelephone Operator serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:Drive for Results:Compete against a standard of exc...

Consistently offer professional friendly and engaging serviceProcess all external and internal calls and emails either by redirecting calls/emails or assisting the caller/sender.Promptly answer telephone calls and emails addressing callers and senders in a clear friendly and courteous tone of voice....

DescriptionPOSITION SUMMARYAnswer record log and process all guest calls requests questions or concerns. Operate telephone switchboard station. Process guest requests for wakeup calls screening calls do not disturb call forwarding conference calls TDD relay calls and nonregistered guest calls. Advis...

DescriptionPOSITION SUMMARYProcess all guest check-ins verifying guest identity form of payment assigning room and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes document except...

DescriptionPOSITION PURPOSESpeaks clearly distinctly and with a friendly courteous tone. Uses listening skills to put callers at ease and obtains accurate complete information. Answers incoming calls and directs them to guest rooms through the telephone console or to hotel personnel or departments.T...

Reporting to the Director of Revenue Management responsibilities and essential job functions include but are not limited to the following: Main Duties:To manage the reservations operations including the communication Center ensuring the hotel standards and procedures are fully known and followed.To...

The Welcome Centre Operator (WCO) is working in the operator room and is responsible to ensure that all calls received are answered quickly and that a prompt follow up is done correctly. Their tone of voice politeness & dynamism must be outstanding. The WCO is the voice of the hotel and is the first...

DescriptionPOSITION SUMMARYAnswer record and process all guest requests questions or concerns via telephone email chat and mobile communication devices. Operate telephone switchboard process guest requests for wake-up calls and connecting and directing calls to the appropriate extension. Receive rec...

Job DescriptionWhat you will be doing:Responsible for the quality of the services delivered to the customer for the Front Office department.Handle different guest challenges and situations and be part of the first response emergency team.Prepare and attend VIPs arrival creating a personal experience...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth checkin and checkout. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. Th...

DescriptionPOSITION SUMMARYAnswer record log and process all guest calls requests questions or concerns. Operate telephone switchboard station. Process guest requests for wakeup calls screening calls do not disturb call forwarding conference calls TDD relay calls and nonregistered guest calls. Advis...

DescriptionPOSITION SUMMARYAnswer record log and process all guest calls requests questions or concerns. Operate telephone switchboard station. Process guest requests for wakeup calls screening calls do not disturb call forwarding conference calls TDD relay calls and nonregistered guest calls. Advis...

As a Telephone Operator Supervisor at Waldorf Astoria Dubai International Financial Centre you will be responsible to oversee and lead the Call Centre department ensuring that the highest level of luxury service is consistently maintained at all times in alignment with the brand and Forbes standards...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth checkin and checkout. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. Th...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth checkin and checkout. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. Th...

Execute the daily functions of arrival and departure for guests in a manner keeping with the Fairmont Service Promise and the guests.Adheres to and executes all job task checklist points.Perform registration process by obtaining data from guest and by observing the established guidelines.Review all...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay....

Receive each guest call in a professional and friendly manner.Maintain effective communication with all related department to ensure smooth service delivery.Handle every query in a polite and courteous manner and exceed guest expectations.Maintain an up to date knowledge of the hotel and local servi...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay....

DescriptionPOSITION SUMMARYAnswer record log and process all guest calls requests questions or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls screening calls do not disturb call forwarding conference calls TDD relay calls and non-registered guest calls. Adv...