Telephone Operator Jobs in Dubai

DescriptionPOSITION SUMMARYAnswer record log and process all guest calls requests questions or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls screening calls do not disturb call forwarding conference calls TDD relay calls and non-registered guest calls. Adv...

What are we looking forA Telephone Operator Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:A passion for delivering great customer serv...

Block all VIP & RA rooms 7 days out based on standards set by Sofitel and the Front Office Leadership team.Block all special requests and long stay guests 7 days out based on standards set by the Front Office Leadership team.Ensure all traces and communication tools are in guest reservations to ensu...

Consistently offer professional friendly and engaging serviceProcess all external and internal calls and emails either by redirecting calls/emails or assisting the caller/sender.Promptly answer telephone calls and emails addressing callers and senders in a clear friendly and courteous tone of voice....

Promotes the brand philosophy through his or her exemplary attitude behaviour and excellent communication skills Responsible and accountable for the logging of and correct prompt and efficient handling of all guest messages. Researches and provides specific directory information to both internal an...

DescriptionSTART YOUR JOURNEY WITH USCan you imagine waking up to the sound of silence where the horizon stretches endlessly and the desert whispers stories of centuries pastWelcome to Al Maha a Luxury Collection Desert Resort & Spa a timeless sanctuary hidden among the rolling dunes of the Dubai De...

A Personal Assistant (Telephone Operator) with Waldorf Astoria Hotels and Resorts is responsible for delivering prompt professional and personalized service by handling guest and management calls messages and inquiries with discretion and efficiency. The role contributes to creating a seamless first...

Execute the daily functions of arrival and departure for guests in a manner keeping with the Fairmont Service Promise and the guests.Adheres to and executes all job task checklist points.Perform registration process by obtaining data from guest and by observing the established guidelines.Review all...

Job PurposeThis position is responsible for performing all aspects of Telecommunications services to achieve the highest possible guest satisfaction in accordance with the Hotels standards.Primary Responsibilities OperationProcess all incoming and outgoing calls accurately and courteouslyEnsure smoo...

EOE/AA/Disabled/VeteransWhat are we looking forSwitchboard Telephonists serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:Positive attitude and...

Place outside calls and answer the switchboard in accordance with agreed departmental standards. Telephone guests in accordance with their wakeup call requests in line with prescribed standards and to inform Security if the guest does not answer the call. Provide inland and international calls for...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay....

Our partner luxury property group located in the heart of Dubai offers stylish accommodations signature Californian-inspired cuisine and world-class amenities. They are currently looking for a talented Telephone Operator (Arabic Speaker) to join a team that sets the standard for personalized service...

DescriptionPOSITION SUMMARYAnswer record log and process all guest calls requests questions or concerns. Operate telephone switchboard station. Process guest requests for wakeup calls screening calls do not disturb call forwarding conference calls TDD relay calls and nonregistered guest calls. Advis...

DescriptionPOSITION SUMMARYProcess all guest check-ins verifying guest identity form of payment assigning room and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes document except...

DescriptionPOSITION PURPOSESpeaks clearly distinctly and with a friendly courteous tone. Uses listening skills to put callers at ease and obtains accurate complete information. Answers incoming calls and directs them to guest rooms through the telephone console or to hotel personnel or departments.T...

What are we looking forTelephone Operators serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:Drive for Results:Compete against a standard of ex...

As a Telephone Operator Supervisor at Waldorf Astoria Dubai International Financial Centre you will be responsible to oversee and lead the Call Centre department ensuring that the highest level of luxury service is consistently maintained at all times in alignment with the brand and Forbes standards...

Reporting to the Director of Revenue Management responsibilities and essential job functions include but are not limited to the following: Main Duties:To manage the reservations operations including the communication Center ensuring the hotel standards and procedures are fully known and followed.To...

The Welcome Centre Operator (WCO) is working in the operator room and is responsible to ensure that all calls received are answered quickly and that a prompt follow up is done correctly. Their tone of voice politeness & dynamism must be outstanding. The WCO is the voice of the hotel and is the first...