Telephone Handling Jobs in Dubai

Roles and responsibilities Act as a hotel “ambassador” at all times. Deliver luggage to the guest room within 7 minutes. Ability to exert physical effort in placing, removing and transporting guest luggage. Deliver messages, packages and facsimiles within 7 minutes o More...

What you will do: Conduct regular assessments to identify training needs for Emiratis and identify skill gaps Analyse performance metrics and feedback to determine specific areas for improvement Design and deliver comprehensive induction programs to equip new employees with th More...

About The Job An opportunity has arisen for a Reservations Agent role to join the Rooms Reservations Team at Jumeirah Gulf of Bahrain Resort & Spa Family. The main purpose of this position to maximize rooms revenue and profit through pro-active selling techniques and referral a More...

1. Efficient and courteous handling of telephone calls, provide necessary information / guidance to caller and transfer the call to the relevant person, take careful and legible messages where required. 2. Log all incoming calls and ensure that any requests for call backs are actione More...

Job Description Job Responsibilities Please see the attached Job Description and Person Specification for full details on what this role entails, Person Specification Experience Essential Experience of working in a busy, customer service focussed environment; dealing with custo More...

Efficiently carry-out services provided at the Front Desk including welcoming and check-in/check-out of guests, attending to their requests and queries, taking and relaying messages and other related operational concerns. Take/relay endorsement from/to previous/next shift, follow u More...

To support the team members with answering the daily inquiries. To provide couching, guidelines, and education to the team members. To monitor the skillsets assignment and the workflow and the volumes. To provide the approved quality trainings and to ensure the efficiency of the More...

Efficiently carry-out services provided at the Front Desk including welcoming and check-in/check-out of guests, attending to their requests and queries, taking and relaying messages and other related operational concerns. Take/relay endorsement from/to previous/next shift, follow u More...

Job Description The Kid Club Attendant is responsible for receiving all incoming guests and owners by giving a courteous greeting, directing them to the check-in desk, ensuring a positive first impression and efficient processes for handling clients, and babysitting their children. More...

Job Description Please note that this is not an exhaustive list of everything that needs to be done. Within this, the key responsibilities for this position are: Clearly understand the concept of guest services center being the one point of contact for guests. Ensure adherence More...

Verifying, monitoring, and reviewing all hotel revenue reports and night audit reports. Ensuring that daily revenues and settlements are in balance. Summarizing revenue and settlement information in a Journal Entry format associated with the proper back office chart of account num More...

Responsibilities Receive incoming calls, identify caller needs and direct to the appropriate extensions. Handling incoming and outgoing faxes, copies, scans, all necessary documents. Receiving visitors, customers and walk-in company representatives at the reception area, brief More...

Roles and responsibilities Maintaining, updating, filing and processing all documentation in coordination with the doctors to consolidate and establish proper recall and filing systems. Responsible for organising and convening medical boards, general meetings. Oversee assigned ar More...

About The Role Reservation Agent is responsible for handling room reservations, providing information about the hotel’s facilities and services, and ensuring a seamless booking process to maximize guest satisfaction and revenue. What You Will Do The Core Agent is respons More...

Ensure team consistently answer and direct all external incoming telephone calls following Jumeirah Groups telephone etiquette To be responsible for guest room telephones, back of house telephones and Dect System or similar internal communicating system liaising with IT regarding t More...

About the Job: An opportunity has arisen for a Guest Services Manager to join our Concierge Team at Jumeirah Marsa Al Arab. The main duties and responsibilities of this role: Oversee the operation of luggage and parcel deliveries during check-in, check-out, and throughout the More...

Job Description JOB DESCRIPTION We are an exceptionally unique brand that offers more than just a product; we provide an unparalleled experience that aims to create lasting impressions in the hospitality industry. We work with people we enjoy, traveling and having fun with. This is More...

What will I be doing? As a Telephone Operator, you will accept, deliver and respond to Guest and management messages, enquiries and emergencies using their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer. A Telephone Operator co More...

Company Description A unique blend of contemporary design and urban chic, Fairmont Dubai is an icon in the business heart of the city. Fairmont Dubai brings together luxurious surroundings and modern amenities with renowned Fairmont service. Job Description Reporting to the Clus More...

Roles and responsibilities Devising and maintaining office systems, including data management, filing etc. Maintaining confidentiality of all sensitive or proprietary information Responsible for overall administrative tasks and for providing and supporting to clients or dealers/a More...