Special Requests Jobs in Ras Al Khaimah

DescriptionPOSITION SUMMARYProcess all reservation requests changes and cancellations received by phone fax or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee special rate and cancellation policies to callers. A...

Reservation Handling:Process individual and group reservations across multiple properties accurately and efficiently.Respond to reservation inquiries via phone email online platforms and travel agents.Modify cancel or update reservations in the Property Management System (PMS) as requested.Ensure al...

Guest Experience & Service:Welcome guests upon arrival with warmth professionalism and a genuine smile.Conduct personalized check-in and check-out procedures ensuring efficiency and accuracy.Maintain an updated record of guest preferences and special requests to enhance personalized service.Anticipa...

Guest Service Management:Ensure a welcoming friendly and professional atmosphere in the Lobby Lounge.Address and resolve guest complaints concerns and special requests promptly.Maintain high service standards to exceed guest expectations.Coordinate with other departments (e.g. kitchen housekeeping)...

Guest Experience Management:Ensure a warm welcoming and authentic Mediterranean atmosphere for all guests.Address guest concerns questions and special requests with care and professionalism.Oversee service to ensure consistency efficiency and quality in all aspects of the dining experience from the...

 Executive HousekeeperCan you bring your own personality create a magnifique experience and naturally connect with guest and colleagues alikeWe are looking for an Executive Housekeeper to join our team! This could be the next step for you into a Management position within Hotel and the group and so...

As a Guest Relations Supervisor at Rixos Bab Al Bahr part of the All-Inclusive Collection you will lead the Guest Relations team in delivering exceptional personalized experiences for all guests. You will oversee daily operations mentor team members and ensure that every interaction reflects the bol...

Reservations Agent:You are the beginning of an exceptional guest experience. As a Reservations Agent you will make our guests feel welcome and reflect the exceptional experience the come when they arrive!What you will be doing:Consistently offer exceptional friendly and engaging serviceEnsure the be...

DescriptionPOSITION SUMMARYProcess all reservation requests changes and cancellations received by phone fax or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee special rate and cancellation policies to callers. A...

DescriptionPOSITION SUMMARYProcess all guest check-ins by confirming reservations assigning room and issuing and activating room key. Process all payment types such as room charges cash checks debit or credit. Process all check-outs including resolving any late and disputed charges. Answer record an...

DescriptionPOSITION SUMMARYProcess all reservation requests changes and cancellations received by phone fax or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee special rate and cancellation policies to callers. A...

We are seeking an experienced and detailoriented Executive Housekeeper to join our luxury hotel in Ras Al Khaimah UAE. As the leader of our housekeeping department you will be responsible for ensuring the highest standards of cleanliness and guest satisfaction throughout our property.Oversee all asp...

Duty ManagerCan you bring your own personality create a magnifique experience and naturally connect with guest and colleagues alikeWe are looking for a Duty Manager to join our team! This could be the next step for you into a Management position within Hotel and the group and so APPLY TODAY get lots...

DescriptionPOSITION SUMMARYOversee accuracy of room blocks reservations and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests changes and cancellations received by phone fax or mail. Iden...

DescriptionJOB SUMMARYAreas of responsibility include Restaurants/Bars and Room Service if applicable. Supervises daily restaurant operations and assists with menu planning maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually impr...

We are seeking a professional and customer-focused Front Office Supervisor to join our team. As a key member of our Front Office Leadership Team you will ensure smooth operations and the highest level of guest satisfaction in our dynamic hospitality environment.Oversee daily front office operations...

This is an exciting role for a talented individual who is looking for a new challenge and wants to join a high performing team renowned for their approach and delivery of unparalleled service. If you have a keen eye for detail and possess excellent communication skills we invite you to apply for thi...

Key Responsibilities:Guest Service Excellence:Greet guests warmly escort them to their table and ensure their comfort during their dining experience.Provide detailed menu explanations offer recommendations and answer any questions regarding the food and beverage offerings.Take guest orders accuratel...

DescriptionPOSITION SUMMARYGreet guests upon arrival and articulately explain details and amenities available. Respond to guest requests for special arrangements or services (e.g. unpacking dry cleaning press guest garment shoeshine assist with reservations and transportation) by making arrangements...

DescriptionPOSITION SUMMARYTake room service orders over the phone. Answer questions on menu selections and check with kitchen staff. Answer guest questions or concerns regarding the origin vintage and style of various wines. Place and log call back for room service order. Notify guests and manageme...