وظائف Special Requests في رأس الخيمة

DescriptionPOSITION SUMMARYTake room service orders over the phone. Answer questions on menu selections and check with kitchen staff. Answer guest questions or concerns regarding the origin vintage and style of various wines. Place and log call back for room service order. Notify guests and manageme...

DescriptionPOSITION SUMMARYOversee accuracy of room blocks reservations and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests changes and cancellations received by phone fax or mail. Iden...

VIP Services: Manage VIP arrivals departures and special requests. Guest Interaction: Address guest concerns and resolve issues promptly. Team Leadership: Supervise and train guest relations team members. Reporting: Monitor guest satisfaction scores and feedback trends. Brand Standards: Ensure serv...

 Guest Experience & Service:Welcome guests upon arrival with warmth professionalism and a genuine smile.Conduct personalized check-in and check-out procedures ensuring efficiency and accuracy.Maintain an updated record of guest preferences and special requests to enhance personalized service.Anticip...

DescriptionPOSITION SUMMARYCommunicate service needs to chefs and stewards throughout functions. Total charges for group functions and prepare and present checks to group contacts for payment. Ensure banquet rooms restaurants and coffee breaks are ready for service. Ensure proper centerpieces are di...

The Outlet Manager oversees the daily operations of the resorts Turkish Fine Dining restaurant ensuring exceptional guest experiences through authentic hospitality flawless service standards and strong team leadership. The role requires deep knowledge of Turkish cuisine culture and dining etiquette...

Reservations AgentYou are the beginning of an exceptional guest experience. As a Reservations Agent you will make our guests feel welcome and reflect the exceptional experience the come when they arrive!What is in it for you:In 3-4 bullet points showcase the benefits and perks of working at the prop...

DescriptionPOSITION SUMMARYProcess all reservation requests changes and cancellations received by phone fax or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee special rate and cancellation policies to callers. A...

Revenue AnalystAs the beginning of a remarkable guest journey you will guide the team in delivering warm personalized service as an Revenue Analyst ensuring each guest feels valued and excited for their stay.What you will be doing:Analyze revenue data to identify trends variances and growth opportun...

Reservations Agent:You are the beginning of an exceptional guest experience. As a Reservations Agent you will make our guests feel welcome and reflect the exceptional experience the come when they arrive!What you will be doing:Consistently offer exceptional friendly and engaging serviceEnsure the be...

DescriptionPOSITION SUMMARYProcess all reservation requests changes and cancellations received by phone fax or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee special rate and cancellation policies to callers. A...

DescriptionPOSITION SUMMARYProcess all guest check-ins by confirming reservations assigning room and issuing and activating room key. Process all payment types such as room charges cash checks debit or credit. Process all check-outs including resolving any late and disputed charges. Answer record an...

Answer all incoming and internal calls promptly professionally and in accordance with luxury service standardsProvide accurate information about resort facilities services events dining options and operating hoursHandle guest requests efficiently and route them to the appropriate department (Houseke...

DescriptionPOSITION SUMMARYEngage hotel guests to enhance the service experience through activation of all outlet services within the lobby area (e.g. Restaurant & Bar Front Desk Business Center Lounge etc.). Respond to guest requests for special arrangements or services (e.g. transportation reserva...

Reservation Handling:Process individual and group reservations across multiple properties accurately and efficiently.Respond to reservation inquiries via phone email online platforms and travel agents.Modify cancel or update reservations in the Property Management System (PMS) as requested.Ensure al...

Guest Experience & Service:Welcome guests upon arrival with warmth professionalism and a genuine smile.Conduct personalized check-in and check-out procedures ensuring efficiency and accuracy.Maintain an updated record of guest preferences and special requests to enhance personalized service.Anticipa...

Guest Service Management:Ensure a welcoming friendly and professional atmosphere in the Lobby Lounge.Address and resolve guest complaints concerns and special requests promptly.Maintain high service standards to exceed guest expectations.Coordinate with other departments (e.g. kitchen housekeeping)...

Guest Experience Management:Ensure a warm welcoming and authentic Mediterranean atmosphere for all guests.Address guest concerns questions and special requests with care and professionalism.Oversee service to ensure consistency efficiency and quality in all aspects of the dining experience from the...

Every creation in our pastry kitchen tells a story of craftsmanship creativity and precision. As a Chef de Partie Pastry your passion and technical skills bring these stories to life delighting our guests and elevating their experience from breakfast service to banquets and special events:What you w...

DescriptionPOSITION SUMMARYProcess all reservation requests changes and cancellations received by phone fax or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee special rate and cancellation policies to callers. A...