Special Requests Jobs in Abu Dhabi

DescriptionPOSITION SUMMARYProcess all reservation requests changes and cancellations received by phone fax or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee special rate and cancellation policies to callers. A...

Guest Interaction: Greet guests handle special requests and ensure personalized experiences. Team Supervision: Guide and support guest relations staff in delivering top-tier service. Issue Resolution: Respond to guest concerns with professionalism and promptness. Coordination: Work with departments...

DescriptionJOB SUMMARYAreas of responsibility include Restaurants/Bars and Room Service if applicable. Supervises daily restaurant operations and assists with menu planning maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually impr...

DescriptionPOSITION SUMMARYTake room service orders over the phone. Answer questions on menu selections and check with kitchen staff. Answer guest questions or concerns regarding the origin vintage and style of various wines. Place and log call back for room service order. Notify guests and manageme...

We are seeking a Reservation Agent to join our team Novotel & Ibis Gate Hotels Abu Dhabi The candidate will serve as the primary point of contact for guests ensuring a professional experience from the initial reservation process.Deliver professional and efficient customer service to all guestsManage...

Assist in managing the daily operations of the Guest Relations team.Greet and engage VIPs longstay guests and repeat visitors to ensure a personalized experience.Handle guest feedback and complaints efficiently ensuring prompt resolution and followup.Support in coordinating special requests amenitie...

Oversee and manage the daytoday operations of the hotels reservations department ensuring smooth and efficient processes.Develop and maintain the department schedule whereby there is appropriate coverage to handle reservation calls minimizing loss of calls and ensuring a high level of conversion int...

The Hostess is responsible for creating a warm welcoming first impression for all guests. She manages reservations greets guests upon arrival and coordinates seating to ensure smooth restaurant operations and a pleasant dining experience.Maintain complete knowledge of:Dining room layout table/seat/s...

DescriptionStart Your Journey With Us From the very first opening of the St. Regis New York St. Regis has stood as a symbol of uncompromising elegance and bespoke service. As the original house of luxury St. Regis continues to redefine modern luxury through great service. The St. Regis Abu Dhabi mer...

MAIN DUTIES AND RESPONSIBILITIES:    1.1.1    Register and process check in for all arrivals.1.1.2    Handle guest check outs efficiently and professionally.1.1.3    Update guest information into the computer after a complete check in.1.1.4    Accountable for cashiering duties foreign exchange trans...

DescriptionJOB SUMMARYAreas of responsibility include Restaurants/Bars and Room Service if applicable. Supervises daily restaurant operations and assists with menu planning maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually impr...

DescriptionPOSITION SUMMARYRun daily reports (number of arrivals departures) identify any special requests and check reports for accuracy. Document all trips prior to the start of and at the conclusion of each trip. Transport guests to/from assigned destinations using property vehicle. Park vehicle...

Reservations AgentYou are the beginning of an exceptional guest experience. As a Reservations Agent you will make our guests feel welcome and reflect the exceptional experience the come when they arrive!What is in it for you:In 3-4 bullet points showcase the benefits and perks of working at the prop...

Concierge AgentThe Concierge Agent is responsible for delivering outstanding guest service experiences from check-in to check-out. This role acts as the primary point of contact for guests ensuring their comfort resolving any issues promptly and providing personalized services that reflect the hotel...

Our client a renowned hospitality establishment in Abu Dhabi is seeking a dedicated and customer-focused Waitress to join their team. This is an excellent opportunity for individuals who are passionate about delivering exceptional service in a fast-paced environment.As a Waitress you will be respons...

DescriptionJOB SUMMARYResponsible for supporting all aspects of Concierge functions in accordance with hotel standards. Maintains a concierge service and management philosophy that serves as a guide to respective staff. Assists in developing and maintaining the acknowledgment and service of all gues...

DescriptionJOB SUMMARYAreas of responsibility include Restaurants/Bars and Room Service if applicable. Supervises daily restaurant operations and assists with menu planning maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually impr...

Greet guests upon arrival with a warm and friendly attitude.Escort guests to their tables and provide menus.Manage table reservations walkins and waitlists using reservation systems.Coordinate seating to balance workloads among service staff.Respond to guest inquiries and accommodate special request...

MAIN DUTIES AND RESPONSIBILITIES: Prepare for daily VIPs arrivals in terms of room allocation amenities and special requests of Guests. Keep Misenplace ready for VIP arrival room keys welcome drink) Register and process check in/out for all VIPs guests efficiently and professionally. Escort VIP gus...

Not translated in selected language Senior Front office SupervisorShangri-La Group Abu Dhabi United Arab EmiratesAbout UsFind Your Shangri-La in Shangri-La.Traders focus on what matters most: efficient stays thoughtful essentials and dependable comfort. Here efficiency is int...