Special Requests Jobs in Abu Dhabi

To oversee and direct all aspects of Guest Relations to maximize guest satisfaction. Key Roles & Responsibilities Live and project the goal philosophy vision mission and core values of the company.Adheres to company grooming standards at all time.Is a continual source of information help and assista...

Guest Relations AgentThe Guest Relations Agent is responsible for delivering outstanding guest service experiences from check-in to check-out. This role acts as the primary point of contact for guests ensuring their comfort resolving any issues promptly and providing personalized services that refle...

DescriptionPOSITION SUMMARYCommunicate service needs to chefs and stewards throughout functions. Total charges for group functions and prepare and present checks to group contacts for payment. Ensure banquet rooms restaurants and coffee breaks are ready for service. Ensure proper centerpieces are di...

MAIN DUTIES AND RESPONSIBILITIES: Prepare for daily VIPs arrivals in terms of room allocation amenities and special requests of Guests. Keep Mis-en-place ready for VIP arrival (Reg.-cards room keys welcome drink) Register and process check in/out for all VIPs guests efficiently and professionally. E...

DescriptionPOSITION SUMMARYAnswer record log and process all guest calls requests questions or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls screening calls do not disturb call forwarding conference calls TDD relay calls and non-registered guest calls. Adv...

Guest Relations AgentThe Guest Relations Agent is responsible for delivering outstanding guest service experiences from check-in to check-out. This role acts as the primary point of contact for guests ensuring their comfort resolving any issues promptly and providing personalized services that refle...

DescriptionPOSITION SUMMARYOversee accuracy of room blocks reservations and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests changes and cancellations received by phone fax or mail. Iden...

DescriptionPOSITION SUMMARYOversee accuracy of room blocks reservations and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests changes and cancellations received by phone fax or mail. Iden...

DescriptionPOSITION SUMMARYServe food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions the length of wait re-cook orders and product availability. Communi...

What are we looking forA Guest Relations Supervisor serving Hilton Brand hotels is always working on behalf of our Guest and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:Positive attitudeExcellent communicat...

DescriptionPOSITION SUMMARYProcess all reservation requests changes and cancellations received by phone fax or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee special rate and cancellation policies to callers. A...

DescriptionJOB SUMMARYAreas of responsibility include Restaurants/Bars and Room Service if applicable. Supervises daily restaurant operations and assists with menu planning maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually impr...

DescriptionPOSITION SUMMARYTake room service orders over the phone. Answer questions on menu selections and check with kitchen staff. Answer guest questions or concerns regarding the origin vintage and style of various wines. Place and log call back for room service order. Notify guests and manageme...

Assist in managing the daily operations of the Guest Relations team.Greet and engage VIPs longstay guests and repeat visitors to ensure a personalized experience.Handle guest feedback and complaints efficiently ensuring prompt resolution and followup.Support in coordinating special requests amenitie...

Oversee and manage the daytoday operations of the hotels reservations department ensuring smooth and efficient processes.Develop and maintain the department schedule whereby there is appropriate coverage to handle reservation calls minimizing loss of calls and ensuring a high level of conversion int...

DescriptionStart Your Journey With Us From the very first opening of the St. Regis New York St. Regis has stood as a symbol of uncompromising elegance and bespoke service. As the original house of luxury St. Regis continues to redefine modern luxury through great service. The St. Regis Abu Dhabi mer...

MAIN DUTIES AND RESPONSIBILITIES:    1.1.1    Register and process check in for all arrivals.1.1.2    Handle guest check outs efficiently and professionally.1.1.3    Update guest information into the computer after a complete check in.1.1.4    Accountable for cashiering duties foreign exchange trans...

DescriptionJOB SUMMARYAreas of responsibility include Restaurants/Bars and Room Service if applicable. Supervises daily restaurant operations and assists with menu planning maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually impr...

Reservations AgentYou are the beginning of an exceptional guest experience. As a Reservations Agent you will make our guests feel welcome and reflect the exceptional experience the come when they arrive!What is in it for you:In 3-4 bullet points showcase the benefits and perks of working at the prop...

Concierge AgentThe Concierge Agent is responsible for delivering outstanding guest service experiences from check-in to check-out. This role acts as the primary point of contact for guests ensuring their comfort resolving any issues promptly and providing personalized services that reflect the hotel...