Service Desk Jobs in Abu Dhabi

Responsibilities: Respond to customer inquiries via phone, email, or chat. Provide accurate information about products, services, and company policies. Resolve customer complaints and issues in a timely and professional manner. Process orders, returns, and exchanges as needed. Mainta More...

Job Responsibilities Process PO’s on SalesForce® and iFlight once received from Sales Account Manager Progress report submission to clients in a proactive manner Customer complaint follow-up Linking of Incoming Customer Property with SalesForce® Quotations and/or Sales Account Manager More...

Attends to equipment call-backs and conducts inspection and fault finding to return the equipment to service. Identifies and reports abnormalities (interior as well as exterior), missing components etc. through the maintenance process to highlight safety concerns, implement corrective More...

Roles & Responsibilities Acts as dealer’s service representative to the customer and customer’s representative to the service shop: Vehicle/service customer reception Advise customers about necessary service for routine maintenance Prepare work order (job card) for needed repair, sho More...

As the IT Service Delivery Director, you will be responsible to oversee and manage the delivery of IT services within our organization. The successful candidate will be responsible for ensuring the effective delivery of IT services to meet the needs of our internal stakeholders and ex More...

Identifying customer needs and position Digital Portfolio solutions which add value to the customer assets. Understands the channel strategy and the establishment of related prices and prepares sales plans, reviews them, and proposes recovery plan(s) when needed. Regularly update More...

Applying safety rules and practices as well as environmental responsibilities, reporting unsafe practices and incidents, contributing to customer satisfaction by planning and executing service work according to customer order and expectation Clear understanding of sense of urgency More...

Providing introductory information to prospective and new customers Ensuring that consumers are satisfied with products or services by handling complaints and inquiries Following up with clients or customers by phone or email to check that they’re still satisfied with their More...

Full job description Key Responsibilities - Assist with the movement of vehicles. - Provide after-sales and customer care support, including vehicle orientation, servicing, repairs, and inspections. - Coordinate vehicle deliveries and collections. - Maintain professional interactions More...

Full job description To receive customer boat/s for service and repair jobs and raise repair orders in Workshop / Body Shop. Technically competent to understand the customer needs and requirements and accordingly raise Orders. To provide customer support via phone and face-to-face tak More...

Key Accountabilities Provide high quality service to customers. · Fast and accurate processing of orders, communication, and coordination with other departments. · Function as initial point-of-contact for general customer inquiries pertaining to pricing, product literature, order s More...

To anticipate guest needs, and handle guest inquiries in a helpful and attentive Anantara manner. To have a complete knowledge of the hotel product, PBX System, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club More...

Follow Majid Al Futtaim Entertainment's service steps to deliver a consistent high level of service to all guests Follow Majid Al Futtaim Entertainment's cash handling policies to ensure all guests receive the correct change and minimize unders/overs for every shift Utilis More...

Roles & Responsibilities Key Responsibilities: Training & Development: Complete Alfa Laval Service Operation Competence Learnings and assessments under the guidance of a mentor. Technical Mastery: Learn to read maintenance manuals, perform service in our centers, and shadow jobs at More...

Roles & Responsibilities 1. Customer Service*: They are the primary point of contact for customers bringing their vehicles in for service. Responsibilities include greeting customers, listening to their concerns about their vehicle, and explaining the work that will be done. 2. *Sche More...

Handle customer inquiries and provide prompt and accurate assistance through various communication channels, including phone, email, and chat. Assist customers with order-related issues, delivery inquiries, and general support, ensuring a high level of customer satisfaction. Analyze a More...

Roles & Responsibilities Customer Engagement: Greet and welcome customers as they enter the store, providing a warm and inviting atmosphere. Help and provide product information to customers, helping them make informed purchasing decisions. Address customer inquiries, concerns, and More...

Responsibilities: - Respond to customer inquiries and provide information about products and services - Handle customer complaints and resolve issues promptly and effectively - Process orders, returns, and exchanges in a timely manner - Maintain accurate customer records and update in More...

Customer Guidance & Managing Floor: Direct clients to alternative channels (Digital Channels). Ensure client have all needed docs before wasting time in waiting and taking queue. Handle the customers in a pleasant manner and escort them to the concerned staff. Problems evaluation. Cus More...

Key Responsibilities: • Creating Job Cards for maintenance staff and contractors accordingly to complete maintenance or repair schedules. • Coordinating with Maintenance staff or third parties to ensure documents are completed promptly and accurately. • Overseeing day-to-day operat More...