Senior Director Of Service Experience Jobs in Dubai

Risk Management: Detect early signals of risks address them, and provide path to escalation Cross-Functional Coordination: Coordinate cross-functional processes that help meet complete resolution and satisfaction of customers: Relay customer feedback to the Product team and Bus More...

Roles and responsibilities To deliver world class customer service to all audience members, guests, internal and all other external clients of Dubai Opera, by greeting, offering directions and answering enquiries. Proactively promote the full range of Dubai Opera experiences avail More...

Under the general direction of the Front Office Manager and within the limits of the established InterContinental Hotels Group and local policies and procedures, responsible to liaise between operational departments to ensure that guest preferences are met and exceeded. Responsible More...

Position Summary Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their More...

Support the development customer journey maps and service blueprints for SHARE loyalty programme and collaboration with product managers, commercial managers, operations managers to elevate product and service design Participate in ideation of new projects to meet customer needs A More...

Project Specific Requirements Directs and manages the entire project, provides guidance to subordinate managers, enforces company and project policies, and a primary liaison between AECOM, clients, consultants and Contractors. Overall responsibility and management of project incl More...

Fair & Transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probationary period Privacy Act Reasonable ac More...

1. Customer Experience Strategy: Develop and execute the customer experience improvement strategy aligned with the organization's goals, ensuring a consistent and seamless experience across all touchpoints. 2. Data Analysis: Utilize customer feedback, survey responses, and oth More...

Customer Experience Strategy: Develop and execute the customer experience improvement strategy aligned with the organization's goals, ensuring a consistent and seamless experience across all touchpoints. Data Analysis: Utilize customer feedback, survey responses, and other rele More...

Monitor and control the Engineering P&L. To ensure department has a clear Engineering financial strategy that is in line with the hotel policies and to ensure the consistent implementation of this strategy. Facilitate the production of the annual payroll budget for Engineering More...

General HSE Requirements Develop and implement the PROJECT HSE objectives, KPI, plans and procedures, in compliance with applicable local national legislation, COMPANY One MAESTRO, International Standards (e.g. IFC PS) and Best Industry Practices; Develop and implement the PROJE More...

What You Will Do Develop and implement comprehensive communication strategies aligned with the company's overall goals and objectives. Ensure consistency in messaging across all communication channels. Cultivate and maintain positive relationships with key media outlets, j More...

Roles and responsibilities The Senior Director Engineering executes Engineering or Engineering (Eng) strategy to achieve key business objectives. The Senior Director Engineering’s work is guided by company strategy and Engineering (Eng) business objectives and directly impacts More...

Roles and responsibilities Monitor closure and reporting using efficient procedures Manage and supervise the the establishment of annual statutory accounts Manage all tax related queries - international taxes, transfer pricing, direct and indirect taxes Improve general accountin More...

Your Qualifications: Bachelor's degree, ideally in related field such as accounting, human resources or business administration. Proven work experience as a Sales Coordinator or similar role within professional services industry preferred. Solid Tax, Accounting and Compliance More...

Develop and implement HR shared service strategies that align with business objectives Oversee all aspects of HR shared services including payroll, benefits administration, and employee relations Ensure compliance with local and international laws and regulations Manage a team of More...

As Group Director, Growth You Will Deliver a high-quality pitch experience Drive increased retention, advocacy and growth for existing clients in partnership with client and specialty business teams Drive increased market understanding of our capabilities and credentials Crea More...

Team lead of the regional FP&A cluster AMEA Flexgen and accountable for the reporting of this perimeter. Monitor, analyse, challenge and report the business and financial and operational results of the assets under his/her business control responsibility (in addition to the tea More...

As an Associate Director working within the wider team, you will lead and deliver in all aspects of cost management and quantity surveying from project inception to completion. You will work with a Director to successfully manage and deliver a number of projects, varying in complexity More...

Roles and responsibilities Key Accountabilities: Strategic Finance Operations: Work closely with Dubai Holding’s Shared Services team and review all deliverables as “owner” and achieve signoffs from the Business. These reviews include but are not limited to Fina More...