A trained analyst and engineer with 10+ years of experience on project teams in financial services, healthcare and technology. I transitioned my career into IT in 2019, while at Jet Propulsion Laboratory where I began to…
A trained analyst and engineer with 10+ years of experience on project teams in financial services, healthcare and technology. I transitioned my career into IT in 2019, while at Jet Propulsion Laboratory where I began to work with software development, and later at Oblong Inc. and USC Information Sciences Institute. Recently, as a Business Intelligence Analyst at UCLA my work drives process improvement and quality management for hospitals and family health clinics.
Maintained dozen analytical dashboards with health system SQL tables
Gathered business process requirements for Python/pandas development
Presented insights to stakeholders in medicine using Tableau
Supported Institute researchers with endpoint management
Programmed in PoSH and BASH for user account management
Used Ansible to configure Nagios via API to Linux server hosts
Developed software in BASH/Python for automation
Automated system installation of new conferencing equipment
Built various configurations of Linux conferencing system products
Maintained documentation of processes used in QA and QC
Diagrammed and mapped business processes for improvement
Automated tasks in Visual Basic for MS Outlook configurations
Recommended new strategies regarding client settlement outcomes
Acquired new retirement plan accounts in LAUSD
Maintained Salesforce profiles of all customers for marketing
Recommended and executed changes to client investment portfolios
Managed projects in cost center and revenue centers of IT and Insurance
Managed servers in a Microsoft Windows AD environment with MS Exchange
Responsible for receiving over $1M from insurance revenue cycle
Contributed to project financing compliance and investor reporting
Contributed to due diligence for transactions
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