Vinit – Customer support analyst | Public Profile on Dr.Job

About Me

Detail-oriented and results-driven professional with 5 + years of experience in customer support analyst. Proficient in Tableau, SQL,advanced Excel, Power BI and Python with numpy,matplotlib,pandas library.

Experience

Senior Customer Support Engineer

CMS

Jun 2021 - Present · 5 years

Reports dashboard creation. Advanced excel sql python power bi and tableau usage in day to day operations. Daily attendance and engineer performance report . Having 5 experience in customer support analyst

Skills

Integrated Business Intelligence Pain Management Business Processes Business Sales Strategic Planning Event Management Customer Accounts Customer Complaint Customer Feedback Customer Information Customer Retention Problem Resolution Telephone Etiquette Issue Settlement Tableau SQL Advanced Excel Power BI Python NumPy Matplotlib Pandas PivotTables VLOOKUP HLOOKUP Data Validation Conditional Formatting Data Tables Advanced Charting Array Formulas Power Query Power Pivot What-If Analysis Dynamic Arrays Data Cleaning Data Transformation Excel Web Queries Excel Dashboards VBA Macros SAP