About Me
Results-driven Software Developer and Data Analyst with a Bachelor’s degree in Computer Science and a Postgraduate Diploma in Data Analysis. Over two years of experience in application development, coding, and problem-so…
Results-driven Software Developer and Data Analyst with a Bachelor’s degree in Computer Science and a Postgraduate Diploma in Data Analysis. Over two years of experience in application development, coding, and problem-solving at Cognizant Technology Solutions (CTS). Additionally, gained one year of customer service experience at IPSOS Qatar, enhancing communication and client interaction skills.
During a career break, remained actively engaged with the latest technological advancements, upskilling in data analysis and software development. Adept at problem-solving, analytical thinking, and adapting to new technologies. Currently in Qatar with a valid QID under husband sponsorship and available for immediate joining.
Experience
Call Center Executive
Conducting market research
Answering inbound calls
Managing and updating customer databases
Collecting and reporting on customer feedback
Training and onboarding new call center agents
Call Center Executive
Conducting market research, Answering inbound calls, Managing and updating customer databases, Collecting and reporting on customer feedback, Training and onboarding new call center agents
Project Support, Programmer Analyst
Oversaw each project's technical requirements and completed every milestone on time.
Co-operating & communicating with other team members for efficient management works.
Responded to escalated issues and implemented successful resolutions to resolve conflicts and restore project trajectory.
Delivering & implementing the projects as per scheduled milestone, develop functional and appealing web-based applications based on usability.
Participated in team-oriented environments, working cohesively and successfully on multiple projects.
Use a combination of markup languages to write web pages.
Reviewed project documentation and made important changes to match updates to project scope.
Create quality mockups and prototypes on tight timelines.
Project Support
Oversaw each project's technical requirements and completed every milestone on time, Co-operating & communicating with other team members for efficient management works, Responded to escalated issues and implemented successful resolutions to resolve conflicts and restore project trajectory, Delivering & implementing the projects as per scheduled milestone, develop functional and appealing web-based applications based on usability, Participated in team-oriented environments, working cohesively and successfully on multiple projects, Use a combination of markup languages to write web pages, Reviewed project documentation and made important changes to match updates to project scope, Create quality mockups and prototypes on tight timelines