Shivani

 Extracted and analyzed data around tickets raised for compliance and presented in automated dashboards
 Did Sentiment Analysis using various advanced functions in excel to segment customer issues and required solutions
 Automated review of highlighting system flagged violations related to fraud and showed this in dynamic presentation
 Collected detailed notes on investigation and other communication to adhere to legal requirements and enhance record keeping
 Mined data and complied detailed SOPs to ensure that data mining adheres to legal requirements
 Tools used extensively: Advance Excel, Power BI, PowerPoint, SQL
 Managed regular updates to senior management and weekly meetings to present data findings to various teams
 Collected data from wide-ranging sources
 Optimized BI reporting capabilities for secure server environment.

Extracted and analyzed data around tickets raised for compliance and presented in automated dashboards
Did Sentiment Analysis using various advanced functions in excel to segment customer issues and required solutions
Automated review of highlighting system flagged violations related to fraud and showed this in dynamic presentation
Collected detailed notes on investigation and other communication to adhere to legal requirements and enhance record keeping
Mined data and complied detailed SOPs to ensure that data mining adheres to legal requirements
Tools used extensively: Advance Excel, Power BI, PowerPoint, SQL
Managed regular updates to senior management and weekly meetings to present data findings to various teams
Collected data from wide-ranging sources
Optimized BI reporting capabilities for secure server environment