I'm completed UG and PG degree in Mathematics with 1 year 3 months of experience in customer care executive and 8 months of experience in client partner. I know Advanced Excel and basic level of Python, SQL and Power BI.…
I'm completed UG and PG degree in Mathematics with 1 year 3 months of experience in customer care executive and 8 months of experience in client partner. I know Advanced Excel and basic level of Python, SQL and Power BI. So I seek challenging opportunities where I can fully use my skills for the success of the organization.
Handled customer complaints and escalations professionally. Managed and updated customer records in the CRM system, ensuring accuracy and confidentiality of customer data.
Inbound and outbound calling experience
Handled customer complaints and escalations professionally
Managed and updated customer records in the CRM system
Ensured accuracy and confidentiality of customer data
I worked as client partner. My job role was manual posting. We review and process each invoice and payment accurately. Doing so ensures that the proper amount is applied to the appropriate invoice and that providers receive their due compensation.
Manual posting
Reviewed and processed each invoice and payment accurately
Ensured the proper amount is applied to the appropriate invoice
Ensured providers receive their due compensation
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