Motivated and results-driven AB Communication graduate seeking a challenging position within a large organisation as an Operation Manager or Data Analyst. Offering a strong foundation in business strategy, data analysis,…
Motivated and results-driven AB Communication graduate seeking a challenging position within a large organisation as an Operation Manager or Data Analyst. Offering a strong foundation in business strategy, data analysis, and operation management, with a proven ability to drive efficiency, deliver successful outcomes and collaborate within cross-functional teams.
-Oversees all departments within the organization
-Ensures that the organization daily operations run smoothly
-Improve business processes to be more efficient
-Manages people from onboarding to offboarding
-Conducts annual QMS internal audit
-Formulate strategic and operational objectives
Developed and implemented a streamlined process for gathering business requirements, reducing product delivery time.
Developed and implemented a standardised reporting framework, resulting in improved visibility of key performance metrics and enabling data-driven decision-making at all levels of the organisation.
Ensures daily operations run smoothly as possible.
Handled customers’ RFQs and POs and finding the right products matching their requirements from the right vendors.
Conducted vendor evaluation and product/factory inspections and arranged door to door consignment.
Assisted the customers if/when there’s NCRs until resolved.
Supported and resolved customers’ technical issue on their phone and cable subscriptions by identifying and analyzing the problem.
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