Prat Shah

Collaborate with business sponsors, stakeholders, PMs and deliver product roadmaps.
Own and manage overall Product Backlog.
Responsible for the development of Pega’s Healthcare Industry solutions.
Delivered 40+ product releases for Care Management Application, Product Composer Application, Smart Claims Engine, Sales Automation, and Customer Service applications.
Creating user stories, mockups, wireframes, and storyboards.
Code reviews.
All scrum ceremonies.
Design of product features based on industry needs and market opportunities.
Monthly playbacks and product reviews with stakeholders, sales team, product director.
Negotiated day-to-day trade-offs across multiple dimensions of value, time, cost, and risk.
Daily sync-ups.
Weekly verbal and written storytelling of customer and implementation issues, customer journey, and product outcomes.
Presales support.
Developed several reusable components including document generation, configurable entity versioning, dynamic report generation, data insights, and distributed and batch-processing serverless solutions.

Collaborate with business sponsors, stakeholders, PMs and deliver product roadmaps. Own and manage overall Product Backlog. Responsible for the development of Pega’s Healthcare Industry solutions. Delivered 40+ product releases – for Care Management Application, Product Composer Application, Smart Claims Engine, Sales Automation, and Customer Service applications.
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Creating user stories, mockups, wireframes, and storyboards, code reviews, all scrum ceremonies, and design of product features based on industry needs and market opportunities.
·
Negotiated day-to-day trade-offs across multiple dimensions of value, time, cost, & risk. Monthly playbacks and product reviews with stakeholders, sales team, product director.
·
Daily sync-ups, weekly verbal and written storytelling of customer and implementation issues, customer journey, and product outcomes and presales support.
·
Developed several reusable components– document generation, configurable entity versioning, dynamic report generation, data insights, and distributed and batch-processing serverless solutions.

Supported 30+ customer implementations as principal architect for the Pega Consulting team.
Responsible for developing and implementing large-scale cloud-native enterprise-wide AI powered Pega solutions across multiple channels primarily focusing on Healthcare and Banking customers.
Led the AWS cloud migration, solution transformation and adoption of Pega PCS to overhaul the benefit and plan configuration process at multiple clients.
Excellus - Delivered a robust enterprise solution for Pega’s HC customer service, marketing, and health plan configuration for over 30k plans.
Implemented and integrated Salesforce SA solutions for small, mid, and large group markets.
HCSC - Implemented the plan import and document generation solution.
Resulted in significant savings for creating plan data and saved 1000+ man hours every renewal cycle.
Dept of VA - Designed and implemented Medical Claims Adjudication application.
Supported several pre-sales activities and developed POCs to prove out the business value.
CitiBank - Development of Loan acquisition solution.
Created automated AI driven platform for validating multiple categories on loan application while meeting federal and state mandates.
Responsible for design, development, and implementation along with integration to CRM solution.
Led the State of Maine, Dept of Justice, US Census govt implementations for custom solutions.

Led digital transformation of voting application on Java J2EE with a 20-member global team.
Resulted in standardization of processes across business lines and complete migration to digital channels.
Resulted in 40% increase in global cap and expansion to many new markets.
Leveraging spring framework.
Achieved compliance with multiple regulations.
TD Bank - Designed, led, and implemented n-Tier application for adjudication of mortgage applications.
Chase Bank - Lead architect for the development of treasury solutions for institutional clients.
Role-based, delegated business rules and configurable workflows leveraging struts with JSPs supporting the front end.
State Street Bank - Designed portfolio analytics application to support private, institutional clients.
Completely built on J2EE providing multiple configuration options to design and run dynamic reports.
Resulted in data and performance transparency across product lines.