Motivated and detail-oriented Data Analyst with data analytics certifications completed in 2026 and a multidisciplinary background spanning business administration, sales leadership, customer relationship management, and…
Motivated and detail-oriented Data Analyst with data analytics certifications completed in 2026 and a multidisciplinary background spanning business administration, sales leadership, customer relationship management, and hospitality. Proficient in Python, SQL, Excel, Tableau, and Power BI, with hands-on project experience in data wrangling, ETL processes, dashboard development, and business intelligence reporting. Applies a data-driven decision-making approach to translating complex datasets into actionable insights. Holds an M.Sc. and an MBA (In-View) from Lagos State University. Immediately available for full-time, hybrid, or remote roles.
Led data-driven decision making across sales and marketing strategies.
Tracked campaign ROI with Excel dashboards.
Refined tactics based on performance metrics to improve commercial outcomes.
Monitored and reported on key sales KPIs using Excel and internal tools.
Established a culture of evidence-based reporting that supported senior management decision-making.
Conducted regular competitor analysis to identify market opportunities and threats.
Informed strategic decisions for sustainable growth.
Built cross-functional stakeholder relationships.
Communicated business intelligence insights to non-technical audiences.
Drove data-informed outcomes.
Led data-driven decision making across sales and marketing strategies, tracking campaign ROI with Excel dashboards and refining tactics based on performance metrics to improve commercial outcomes., Monitored and reported on key sales KPIs using Excel and internal tools, establishing a culture of evidence-based reporting that supported senior management decision-making., Conducted regular competitor analysis to identify market opportunities and threats, informing strategic decisions for sustainable growth., Built cross-functional stakeholder relationships, communicating business intelligence insights to non-technical audiences and driving data-informed outcomes.
Drove measurable improvement in customer satisfaction scores through proactive outreach.
Resolved issues in a timely manner.
Delivered personalised service.
Applied data-driven decision making to implement retention strategies.
Reduced customer churn.
Maintained long-term client relationships.
Increased repeat business.
Developed and executed customer loyalty programmes.
Incentivised repeat purchases.
Built brand advocacy.
Resolved complex customer complaints.
Minimised negative impacts on brand reputation and customer loyalty metrics.
Drove measurable improvement in customer satisfaction scores through proactive outreach, timely issue resolution, and personalized service delivery., Applied data-driven decision making to implement retention strategies that reduced customer churn and maintained long-term client relationships, increasing repeat business., Developed and executed customer loyalty programs that incentivized repeat purchases and built brand advocacy., Resolved complex customer complaints, minimizing negative impacts on brand reputation and customer loyalty metrics.
Supervised staff operations including hiring, training, and performance monitoring.
Ensured service and accommodation standards were met.
Coordinated across departments including food & beverage, maintenance, and front desk.
Addressed operational concerns.
Ensured a seamless guest experience.
Cultivated and maintained relationships with key stakeholders.
Leveraged business intelligence to ensure consistent client satisfaction and operational continuity.
Supervised staff operations including hiring, training, and performance monitoring to meet service and accommodation standards., Coordinated across departments (food & beverage, maintenance, front desk) to address operational concerns and ensure a seamless guest experience., Cultivated and maintained relationships with key stakeholders, leveraging business intelligence to ensure consistent client satisfaction and operational continuity.
I built an app using Python using libraries like pandas, Numpy, Maplotlib, Seaborn, Streamlit, Plotly. I did it and created a log-in page for the app and created an admin page for the admin
The AI-first Recruitment Operating System that unifies and automates the entire hiring lifecycle for modern enterprises worldwide.
Dr Job FZ LLC. 2026 © All Rights Reserved
