Transitioning from a career in Customer Support and seeking a full-time role in the field of Data Analytics. Google Certified Data Analyst and Microsoft Power BI (PL-300) professional proficient in Python, SQL, and Excel…
Transitioning from a career in Customer Support and seeking a full-time role in the field of Data Analytics. Google Certified Data Analyst and Microsoft Power BI (PL-300) professional proficient in Python, SQL, and Excel. Adept at transforming data into meaningful insights, I bring a unique blend of analytical prowess and business acumen. Eager to contribute my skills and passion for data to an entry-level Data Analyst role.
Provided technical and game related support to players | Handled escalations as a senior agent | Handled Ban Appeals and Moderation tickets effeciently | Excelled at all the KPIs | Managed a team of 12 people and helped them achieve their KPIs
Senior Agent
Customer Support
Team Management
Problem Solving
Email Support
Business Support
Horizontal and Vertical Collaboration
Online Sales
Sale – Purchase
Import – Export
PPC
People Management
Excel
Quality Assurance
E-commerce
Salesforce
Catalogs
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