Nirmala Somisetty

Dynamic Transportation Scheduler adept at adapting to evolving business demands and priorities with a structured and efficient approach. Skilled in executing operational assessments and performing functional requirements analysis for businesses across various scales. With over 14 years of experience, I bring a results-driven leadership style and expertise in workflow analysis. Moreover, I have successfully led the implementation of a cutting-edge ticketing system and mobile app, facilitating digital payment options for passengers. Eager to take on fresh challenges and apply my skills in a dynamic and innovative environment.

Serving as a Business Analyst for Citybus, overseeing a fleet of 500 vehicles.
Responsible for the creation and maintenance of dashboards, business plans, as well as profit and loss (P&L) and cash flow statements for Citybus.
Conducting comprehensive data analysis on existing procedures to identify opportunities for operational enhancements.
Identifying deficiencies and proposing redesigns to optimize processes.
Utilizing statistical analysis, simulations, and predictive modeling to evaluate and improve current operational procedures.
Providing monthly reports to management, offering insights and recommendations based on data analysis.
Researching market and industry trends and patterns to inform strategic decision-making.
Performing investigative internal audits and generating detailed reports of findings to support informed decision-making within the organization.
Played a pivotal role in the rescheduling of 95% of the fixed route bus network as part of Citybus's new Operating plan.
This involved a comprehensive analysis of ridership data, AVL data, On-Time performance reports, run-time analyses, as well as feedback from planners and customers.
Developed, prepared, and analyzed On-Time Performance reports, ridership trends, and various statistical information.
Proficient in run-cutting schedules and the creation and maintenance of standard bidding and operation documents.
Tasked with constructing schedules and rosters that minimize costs while providing precise and timely duties and rosters for the depot allocation process, complete with necessary staff displays.
Maintained an up-to-date awareness of the market place and competition within the industry.
Provided statistical support, reports, and information on the network and schedules as needed, including for contract customers.
Maintained accurate and current records of all operations, including working arrangements, timetables, contract and service registration files, and associated correspondence.
Regularly updated computer files as necessary.
Successfully reduced Driver Overtime costs by an impressive 80%.

Collaborated closely with senior developers and various departments to conceive and create innovative web-based products and features.
Spearheaded the development of a multithreaded application interfacing with a payment gateway for seamless transactions.
Engaged in effective verbal and written communication with customers, addressing both new and existing issues to ensure customer satisfaction.
Gathered internal and external feedback to guide the enhancement of applications, ensuring continuous improvement.
Conducted thorough product testing to guarantee optimal functionality and user satisfaction.