Mohamed shaeldin

Conducted medication history interviews and drug counseling for a weekly average of 500 patients to prepare them to take prescription drugs.
Resolved customer service issues and answered customer questions about medications.
Provided pharmaceutical and clinical services to patients and earned an excellent patient satisfaction rating.
Filled prescriptions and provided detailed instructions to patients.
Collaborated with 20 different Nurses and Physicians to ensure effective patient care and treatment.

Conducted medication history interviews and drug counseling for a weekly average of 500 patients, Resolved customer service issues and answered customer questions about medications, Provided pharmaceutical and clinical services to patients, Filled prescriptions and provided detailed instructions to patients, Collaborated with 20 different Nurses and Physicians to ensure effective patient care and treatment

Identified strategic marketing opportunity for the business through detailed analysis and decision making.
Developed and led the sales team so they perform at their best.
Built strong relationships with medical staff.
Completed market analysis, resulting in a 20% increase in sales.
Developed Key Performance Indicators to monitor sales and decreased cost by 26%.
Built data visualizations using SQL and Tableau for business KPIs which reduced manual reporting work by 10 hours weekly using Excel and SQL.
Built a calculator for clients to help them prioritize their monthly needs and forecasts.

Identified strategic marketing opportunity for the business, Developed and led the sales team, Built strong relationships with medical staff, Completed market analysis resulting in a 20% increase in sales, Developed Key Performance Indicators to monitor sales and decrease cost by 26%

Processed new prescriptions for patients.
Answered client questions and requests.
Verified billing information to resolve system issues.
Counselled clients in person on medications and over-the-counter products.
Worked with over 10 Pharmacy Technicians and staff to provide prescriptions and clinical services to patients.
Ensured patient protection and confidentiality according to the Health Insurance Portability and Accountability Act.
Fulfilled over 1,000 prescriptions per week while complying with guidelines, timelines and patient needs.
Trained Pharmacy Technicians to use a new data management software, eliminating 20 hours of data entry per week.
Produced data and analysis for multiple departments to assist in decision making.
Created functional dashboards from multiple data outlets to synthesize market share.
Created and maintained various data tables for project access.
Reviewed data to ensure data integrity, accuracy and validity.

Processed new prescriptions for patients, Answered client questions and requests, Verified billing information to resolve system issues, Counselled clients on medications and over-the-counter products, Worked with over 10 Pharmacy Technicians and staff to provide prescriptions and clinical services to patients