Dynamic and results-driven professional with over six years of experience, seeking a Revenue Assurance Position to leverage and enhance existing attributes, skills, and personal qualities while making a tangible impact o…
Dynamic and results-driven professional with over six years of experience, seeking a Revenue Assurance Position to leverage and enhance existing attributes, skills, and personal qualities while making a tangible impact on the company. With a proven track record in design, analysis, development, and implementation of various application environments, I have gained extensive experience in revenue assurance across diverse domains. Proficient in data visualization tools like Power BI and Tableau. Known for a hands-on approach, practicality, and energy, consistently delivering exceptional customer service and effectively overcoming challenges.
Dynamic and results-driven professional with over six years of experience, seeking a Revenue Assurance Position to leverage and enhance existing attributes, skills, and personal qualities while making a tangible impact on the company. With a proven track record in design, analysis, development, and implementation of various application environments, I have gained extensive experience in revenue assurance across diverse domains. Proficient in data visualization tools like Power BI and Tableau. Known for a hands-on approach, practicality, and energy, consistently delivering exceptional customer service and effectively overcoming challenges
Led the review and consulting on KPIs dashboard, providing strategic insights and recommendations to optimize revenue performance and operational efficiency.
Conducted monthly, quarterly, and yearly reports for top management and stakeholders, presenting findings, justifications, and corrective actions to drive informed decision-making and business improvement initiatives.
Developed and implemented policies, controls, and procedures to ensure revenue integrity and compliance with industry standards and regulations.
Created and improved key performance indicators (KPIs) to measure revenue assurance effectiveness and identify areas for improvement.
Designed and built Microstrategy and Qlik dashboards to visualize revenue data, monitor KPIs, and provide actionable insights to stakeholders.
Conducted regular audits and assessments to identify revenue leakage, billing errors, and process inefficiencies, implementing corrective measures to mitigate risks and optimize revenue streams.
Collaborated cross-functionally with finance, operations, and IT teams to streamline revenue processes, enhance data accuracy, and drive revenue growth.
Provided training and support to internal teams on revenue assurance policies, controls, and tools, ensuring compliance and alignment with best practices.
Operated and maintained revenue assurance tools and systems to prevent and detect revenue leakages.
Reported detailed revenue leakages month over month and investigated and resolved detected issues.
Investigate and follow up the detected issues and ensure proper resolution has been implemented.
Developed Power BI dashboards for RA KPI monitoring and facilitated consistent, valid, and correct data analysis.
Implemented new controls and processes for prepaid revenue streams, billing process and reconciliation reports.
Developed self-service systems for data transformation and worked on Hive tables and Impala queries.
Implement row-level security on data.
Analyzed customer requirements and delivered customized, on-demand, and scheduled reports for various departments using OBIEE and Excel.
Developed PL/SQL procedures and ODI packages to automate reporting processes, enhancing data quality checks and streamlining operations.
Monitored MTN's KPIs related to revenue and customer metrics, identifying abnormal trends, and providing actionable insights to top management.
Designed and implemented dashboards and SMS alerts for tracking KPIs and analyzing the digital customer base, utilizing OLAP cubes to store aggregated data.
Spearheaded the development of the digital customer base for all digital services, focusing on revenue and customer activity levels.
Enhanced ETL data flow efficiency using ODI tool, resulting in a 40% reduction in total workflow completion time.
Contributed to multiple new projects by creating logical and physical data models, utilizing both normalized (3rd NF) and dimensional (Star and Snowflake) approaches, and updating technical documentation to ensure clarity and consistency.
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