A dedicated Data Analyst with a penchant for analytical thinking and problem-solving, coupled with strong communication skills. Recently completed a comprehensive Data Analyst program at Tata NeuSkills, mastered the Goog…
A dedicated Data Analyst with a penchant for analytical thinking and problem-solving, coupled with strong communication skills. Recently completed a comprehensive Data Analyst program at Tata NeuSkills, mastered the Google Data Analytics Professional course on Coursera, and obtained certification in ETL from CertNexus via Coursera. Furthermore, achieved proficiency in various areas including Scala, Data Science with Scala, Spark Overview for Scala Analytics, Scala Essential Training, Scala Essential Training for Data Science, Scala Programming for Data Science – Level 1, along with hands-on workshops encompassing Collaboration, Marketplace & Cost Estimation, Data Warehousing, Data Lake Warehouse, and Data Engineering from Snowflake, all contributing to a well-rounded skill set in data analysis and management. Actively pursuing opportunities to apply analytical proficiency in a dynamic setting. Employed as a customer service associate at Amazon, where I harnessed the capabilities of adaptability, effective communication, and proficient problem-solving, translating these skills into the realm of Data Analytics.
Worked as Customer Service Associate, handling customers from Canada and US.
Worked as trainer for 4 months and trained 2 different teams consisting of 25+ team members for the role of customer service Associate through regular daily standup meetings and coordinated weekly status reports.
Handled issues related to prime subscription, retail customers, discounted prime, etc.
Collaborated with developers and product management team to assess project outcomes and prioritize app features for optimal business impact.
Awarded as Employee of the Year for year 2020.
Won other monthly and quarterly awards.
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