General manager Assistant offering over 16 years of experience in different administrative areas & implementing successful strategies and motivating highly work process in my field . Distinguished background in recruitin…
General manager Assistant offering over 16 years of experience in different administrative areas & implementing successful strategies and motivating highly work process in my field . Distinguished background in recruiting and developing my skills supervising and manage daily tasks . Exemplary communicator with the passion and drive needed to cultivate and foster professional and relationships while maintaining trust.
CEO Office Manager responsible for managing the arrangement and appointments agenda of the CEO in all meetings, interviews, visits, occasions, and normal or abnormal activities. They will organize daily work and provide orientation related to the CEO's office to achieve the best use of available resources and the CEO's time.
Agenda Management:
• Efficiently coordinate and manage the CEO's calendar, ensuring all appointments and commitments are scheduled accurately.
• Prioritize and organize meetings, interviews, visits, occasions, and other activities to optimize the CEO's time and productivity.
• Ensure the CEO is well-prepared and informed for all engagements by providing comprehensive background information and relevant resources.
Office Organization:
• Maintain a well-structured and organized office environment, ensuring all necessary supplies and resources are readily available.
• Handle incoming and outgoing correspondence, including emails, letters, and phone calls, in a professional and prompt manner.
• Manage confidential information with the utmost discretion and maintain the security of sensitive documents.
Communication and Coordination:
• Act as a liaison between the CEO and other internal and external stakeholders, effectively communicating messages and ensuring timely responses.
• Coordinate and schedule meetings, both internally and externally, and prepare meeting agendas and materials when required.
• Facilitate smooth communication flow between the CEO and other departments, ensuring information is shared accurately and efficiently.
Administrative Support:
• Provide administrative assistance to the CEO, including drafting reports, preparing presentations, and conducting research as requested.
• Assist in the preparation and management of budgets, expenses, and financial reports related to the CEO's office.
• Handle travel arrangements and accommodations for the CEO, ensuring all logistics are well-organized and cost-effective
Organized and managed the CEO’s calendar, appointments, and meetings to optimize time and resources.
Acted as a liaison between the CEO and stakeholders, ensuring effective communication and timely responses.
Oversaw office operations, including handling correspondence, managing confidential documents, and preparing reports and presentations.
Coordinated travel arrangements, budget planning, and expense management for the CEO.
Here I will dwell a little while since when I started working in this company the administration was still in the establishment’s length where the work was dependent on the external branches and there is no management so I did the following :
• Started to build all the administrative departments and hired the competencies employees on it after the interviews with the General Manager .
• Created the staff database.
• I was responsible for all the administrative work of the HR Department or government relations, issuing all government licenses related to work and workers.
• Providing all offices needs for the administration .
• Following up the payment of dues, And many more tasks until all administrative departments were completed and each department received its tasks .
• Also, the tasks that I am currently doing are as follows:
• Assist the General Manager in managing and organizing work, and organizing his time accurately, as following:
• Processing incoming and outgoing mail
• Visitors reception
• Answer all phone calls
• Printing works
• Preservation and classification
• Organizing secretarial and correspondence work and keep all the confidentiality information received by the General Manager's office.
• Organizing and following up on the director general meetings, the interviews and attend meetings on behalf of the General Manager, as assigned.
• Providing a communication channel between the General Manager and other administrative departments.
• Assist the General Manager in planning and distributing job tasks and implementing the executive plan.
• Follow-up of all e-mails of the General Manager, translating them, show them at the same time, and responding to them in coordination with the General Manager .
• Issuing all government licenses and permits related to work and workers, such as CRs and Baladia licenses, renewal Iqamas, etc.
• The responsible about communication with external companies and organizations inside and outside KSA in the tasks assigned by the General Manager .
• Print all Arabic and English letters and correspondences of the General Manager and distributed to the department supervisors according to the specialty .
• Communicate with the agencies and recruitment agencies outside KSA to coordinate with them and providing all the papers and documents required to bring employment to the company .
• Follow-up the administrative employees attendance and print reports then present them to the General Manager .
Established and staffed administrative departments during the company's foundational phase.
Developed and maintained employee databases and oversaw government relations for licensing and compliance.
Supported the General Manager by managing correspondence, organizing meetings, and facilitating communication with internal departments.
Coordinated recruitment processes, including international hiring, and managed employee attendance records.
• Achieved operation goals by keeping up-to-date on features, insurance regulations.
• processes while maintaining brand dependability and creating loyal customers.
• Gained valuable and diverse skills in client-focused and web-based telecommunications support
• accurately handling
• servicing incoming calls on accounts, customer billing,
• troubleshooting requests for devices.
• Success Metrics: Continuously exceeded expectations and ranked in the Top Ten for Sales Leaders out of several hundred Call Center Representatives.
Delivered exceptional customer support, resolving inquiries and troubleshooting technical issues.
Ranked among the top performers in customer service and sales within the call center.
Maintained brand loyalty through consistent, high-quality service delivery.
• Performed confidential activities associated with managing the administrative and payroll processes on the employee side.
• Oversaw multiple simultaneous Human Resource functions such as pre-employment health and drug testing,
• orientation, benefits administration, and maintaining confidential files.
• Acted as Corporate Liaison with potential new hire candidates through the entire onboarding process.
• Completed reports on employee attendance, pay rates, and payroll checks for billing use.
• Process Improvement: Generated cost and time savings by identifying a way cut out unnecessary steps in the Recruiting Process.
• Executive Support: Aided the department heads by taking accountability for payroll audits and corrections .
• Office Organizing: Served as an on-site system administrator, setting up email accounts for new employees and solving simple and complex technical issues related to computers.
Organized and managed the CEO’s calendar, appointments, and meetings to optimize time and resources.
Acted as a liaison between the CEO and stakeholders, ensuring effective communication and timely responses.
Oversaw office operations, including handling correspondence, managing confidential documents, and preparing reports and presentations.
Coordinated travel arrangements, budget planning, and expense management for the CEO.
Delivered exceptional customer support, resolving inquiries and troubleshooting technical issues.
Ranked among the top performers in customer service and sales within the call center.
Maintained brand loyalty through consistent, high-quality service delivery.
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