About Me
Strategic and results-driven Business and Data Analyst with 1 year of experience in business operations, stakeholder engagement, client relations, and creating an interactive dashboard using transaction and customer da…
Strategic and results-driven Business and Data Analyst with 1 year of experience in business operations, stakeholder engagement, client relations, and creating an interactive dashboard using transaction and customer data from a MySQL database to provide real-time insights.
Collaborate with development team to develop and implement software solutions to improve efficiency and customer experience.
Incorporated data analysis techniques, specializing in time series analysis, to deliver valuable insights, accurate sales forecasting, and interactive dashboard creation, driving business success.
Analyzed and gathered user requirements using use cases and elicitation meetings. Communication requirements with business and technical teams to ensure product feature objectives are met.
Proficient in creating business requirements document (BRD), requirement traceability matrix, functional requirement document (FRD), user stories, flow charts, workflows diagrams, etc.
Prepared reports for the management stating trends, patterns, and predictions using relevant data.
Analyse data and identify opportunities to support reporting improvement.
Streamlined data processing & analysis to monitor key performance metrics and trends.
Shared actionable insights with stakeholders based on dashboard findings to support decision-making processes.
Experience
Business Analyst
Worked closely with stakeholders to understand their business needs, goals, and objectives.Elicit, gather, document, and validate requirements using interviews, workshops, document analysis, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, and task and workflow analysis.
Created clear and concise documentation of business requirements, functional specifications, and system requirements.Ensure requirements are comprehensible to technical and non-technical stakeholders.Analyzed and assessed proposed solutions to ensure they meet the business requirements.Validate that the implemented solution meets the original business goals and objectives.Identify opportunities for improving business processes through information systems and/or non-system driver changes.Assist in the implementation of process improvements.
Facilitate communication and understanding between stakeholders from different areas such as business, IT, and management.Lead workshops, interviews, and meetings to gather and validate requirements.Identify and communicate potential risks and issues that may impact project timelines, scope, or budget.
Work with stakeholders to mitigate risks and find solutions.Maintain project documentation and ensure it is up to date.Prepare and present progress reports, requirements documents, and presentations to stakeholders.
Assess the impact of changes and enhancements on the business processes and systems.Coordinate with stakeholders to manage changes and ensure smooth implementation.Collaborate with quality assurance team to develop test plans, test cases, and conduct testing to ensure the quality of deliverables.
Business Analyst & PMO Staff
Involved in enabling the Project Governance Framework.
Defined the metrics for risk & issue management, along with stakeholder engagement and communication.
Created a directory of ongoing and planned projects.
Collected and analysed data on milestone, ROI etc.
Aligned projects with company’s strategic objectives.
Made informed decision to manage project better.
Enhanced focus on business objectives.
Business Analyst
Gathered the requirement of the stakeholder and accordingly prepared the BRD and use case diagram.
Collaborated with multiple stakeholders and project managers also with developers to ensure project delivered the planned business requirements.
Communicated and worked with development team to resolve defects.
Managed projects and created a detailed business process roadmaps for the largest single capital project.
Developed business plans, determined KPI and coordinate the measurement result.
Analysed qualitative and quantitative data to uncover competition and industry information to drive the business revenue.
Gathered information, analysed new products and services, and allocated relevant data to different departments.
Executive
Executive
Account Executive
Data Analyst
Revenue increased by 28.8%.
Overall revenue is 57M and total interest is 8M also total transaction amount is 46M.
Male customers are contributing more in revenue 31M, Female 26M.
Blue & Silver credit card are contributing to 93% of overall transaction.
Texas, New York & California is contributing to 68%