Keith Dsouza

Keith Dsouza

Experienced RPA Developer and Business Analyst
India

About Me

Experienced RPA Developer and Business Analyst with 3 years of expertise in Robotics Process Automation (RPA) development, process optimization, and business analysis. Proven track record of implementing strategic automa…

Experience

Analyst

Baxter International
Nov 2023 - Present · 2 years 7 months

• Collaborated closely with stakeholders to analyze feasibility of business processes, ensuring alignment with
organizational goals and ROI from RPA initiatives, guiding the selection of projects with the highest potential for
cost savings and process optimization resulting in 20% increase in ROI.
• Streamlined the RDLC and worked on utility code snippets leading to increase code re-usability

Analyst – RPA, Chatbots and Gen AI

Baxter International
Present

Led significant process optimization through 50 automations resulting in a remarkable 40% reduction in processing time and a realization value of roughly 2.3 billion dollars.
These accomplishments were recognized with 2 awards, underscoring the transformative impact of my contributions throughout my 3-year engagement.
Collaborated closely with stakeholders to analyze feasibility of business processes, ensuring alignment with organizational goals and ROI from RPA initiatives, guiding the selection of projects with the highest potential for cost savings and process optimization resulting in 20% increase in ROI.
Streamlined the RDLC and worked on utility code snippets leading to increase code re-usability.

RPA Developer and Business Analyst

Rentokil Initial

Led cross-functional teams to identify automation opportunities, resulting in the 32 RPA solutions and 100% automated solutions in few cases.
Delivered user training to a team of support analysts, equipping them with the skills to interact effectively with automated processes and troubleshoot minor issues independently reducing P3 and P2 issues at source to 20%.
Developed a dashboarding system to monitor and evaluate the performance of deployed RPA solutions, proactively identifying opportunities for optimization and enhancements to maintain peak efficiency levels.

Skills

Application Development Information Systems Management Geographic Information System (GIS) Python Analysis Skills ArcGIS Computer Networking Data Gathering Intelligence Community Experience Intelligence Experience R Programming Language (R) Relational Databases UiPath Blue Prism Power Automate SQL Tableau Power BI NumPy Pandas Matplotlib TensorFlow Seaborn PyTorch scikit-learn Process Mining Requirements Gathering Stakeholder Management Computer Vision Natural Language Processing RPA Prompt Generation Gen AI Effective Communication Adaptability Collaborative Teamwork Analytical Thinking
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