Achievement-driven Business Intelligence Analyst with 9+ years of success transforming business needs
into actionable insights and performance outcomes across global firms, including Microsoft. Proven record
in improving…
Achievement-driven Business Intelligence Analyst with 9+ years of success transforming business needs
into actionable insights and performance outcomes across global firms, including Microsoft. Proven record
in improving data-driven decision-making, accelerating reporting efficiency, and driving multimillion-dollar
business outcomes. Microsoft Certified: Data Analyst Associate.
Accelerated executive decision-making by 30% by designing dynamic KPI dashboards integrated with sales and pipeline data.
Delivered $10M+ value by aligning business performance reporting with Microsoft’s strategic priorities.
Reduced manual reporting effort by 40% through automation and standardization of Excel and Power BI tools.
Strengthened forecasting accuracy and scenario planning through consistent, scalable data modeling practices.
Accelerated executive decision-making by 30% by designing dynamic KPI dashboards integrated with sales and pipeline data. Delivered $10M+ value by aligning business performance reporting with Microsoft’s strategic priorities. Reduced manual reporting effort by 40% through automation and standardization of Excel and Power BI tools. Strengthened forecasting accuracy and scenario planning through consistent, scalable data modeling practices.
Enabled real-time business reviews across APAC, improving planning speed and accuracy.
Streamlined reporting processes by modeling key metrics aligned to evolving business workflows.
Increased stakeholder satisfaction by 60% by launching department-wide self-service dashboards.
Enabled real-time business reviews across APAC, improving planning speed and accuracy. Streamlined reporting processes by modeling key metrics aligned to evolving business workflows. Increased stakeholder satisfaction by 60% by launching department-wide self-service dashboards.
Influenced $100M+ in revenue performance by leading regional sales analytics and KPI reporting.
Reduced reporting cycle time by 50% by implementing automation across recurring deliverables.
Introduced a new KPI framework adopted by leadership teams to support rhythm of business cadence.
Influenced $100M+ in revenue performance by leading regional sales analytics and KPI reporting. Reduced reporting cycle time by 50% by implementing automation across recurring deliverables. Introduced a new KPI framework adopted by leadership teams to support rhythm of business cadence.
Co-piloted the FlexBI platform roll-out, achieving 80% reduction in manual reporting workloads.
Diagnosed customer satisfaction gaps and implemented reporting fixes that improved CSAT metrics.
Selected to represent APAC in the global Business Excellence Summit for innovation in analytics.
Reengineered SLA compliance reports, improving operational transparency and stakeholder trust.
Increased audit compliance scores by standardizing and automating internal reporting tools.
Boosted staffing efficiency by 25% through development of VBA and SQL-based automation tools.
Shortened report generation time by 70% while increasing data accuracy.
Saved 15+ hours/month by creating automated dashboards for operations monitoring.
Improved real-time adherence metrics by 20%, contributing to higher service delivery performance.
Achieved 95%+ first-contact resolution by combining technical expertise with strong customer communication.
Reduced subscription cancellations by resolving billing issues swiftly and accurately.
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