AI Experts

Jason James Shannon

Governance & Operational Transformation Professional

United Kingdom

[email protected]

Full-time On-site

About Me

Governance and operational oversight professional with experience across regulated financial services environments, specialising in operational governance, client lifecycle management, regulatory compliance, operational …

Experience

Governance & Compliance Lead

CIC – CIO Charity, United Kingdom · Cambridgeshire , England , United Kingdom (UK)

Jan 2023 - Present · 3 years 5 months

Successfully registered the organisation, overseeing governance setup, constitutional documentation, trustee onboarding, and statutory compliance filings., Re-engineered governance and administrative workflows by integrating AI-enabled tools and optimisation techniques to expedite document creation, policy drafting, board reporting, and operational oversight., Achieved an approximate 40% reduction in governance administration and reporting preparation time through AI-assisted drafting and standardised reporting workflows., Pioneered automated and AI-driven methodologies for policy drafting and governance documentation, significantly accelerating turnaround times for updates and compliance reporting., Instituted structured governance and operational control frameworks that foster scalability, enhance transparency, and bolster operational resilience., Established centralised governance tracking and reporting processes, thereby improving accountability, action visibility, and compliance follow-through among trustees and operational teams.

Compliance Lead

The Cask Trust Limited, United Kingdom

Provided comprehensive governance, compliance, and operational oversight for UK and Asia-based activities., Revamped operational governance workflows, eliminating duplicative reporting and administrative processes to enhance overall operational efficiency., Leveraged AI-enabled workflow and documentation approaches to accelerate policy drafting, governance reviews, meeting preparations, and operational reporting., Reduced time dedicated to governance and compliance documentation by an estimated 30% through workflow standardisation and technology-enhanced reporting mechanisms., Implemented more structured reporting and accountability mechanisms, thereby improving operational oversight and decision-making clarity., Facilitated the organisation's transition towards more scalable and digitally enabled operational practices.

Governance & Compliance Lead

CARESCO Charity, United Kingdom

Spearheaded governance and compliance modernisation initiatives across operational and safeguarding domains., Supported the redesign of the organisation’s online governance and service-delivery platform using structured, AI-enabled workflows and specifications to enhance delivery efficiency and user experience., Introduced AI-enabled and workflow optimisation strategies to improve policy development, reporting consistency, governance documentation, and administrative efficiency., Minimised manual governance administration efforts through workflow redesign and AI-assisted reporting techniques, enhancing operational responsiveness and reducing duplication., Developed robust governance frameworks, assurance processes, and reporting structures to foster stronger accountability and board-level visibility., Guided operational teams in adopting more efficient, technology-enabled working practices across governance, safeguarding, and compliance functions., Shortened turnaround times for governance documentation and operational reporting by implementing standardised, AI-driven drafting and review processes.

City Director

Winmark Limited, Hong Kong

Delivered expert governance and operational advisory services to senior finance and risk executives within APAC markets., Authored research and benchmarking reports focusing on operational transformation, governance modernisation, digital risk, and AI-driven operating models., Facilitated executive discussions concerning AI adoption, operational efficiency enhancements, governance implications, and evolving regulatory considerations., Advised organisations on optimising operational processes through workflow redesign, automation, AI-assisted documentation, and technology-supported governance approaches., Contributed to strategic discussions on AI adoption plans aimed at reducing operational overhead and improving process scalability.

Regional Head, Client Lifecycle Operations

Interactive Brokers – APAC, Hong Kong

Managed end-to-end client lifecycle operations across the APAC region, encompassing onboarding, periodic reviews, KYC/CDD, and sanctions/PEP screening utilising World-Check and Actimize., Directed regulatory controls, ensured audit readiness, and maintained compliance monitoring across multiple jurisdictions., Successfully onboarded over 500 clients and reduced the remediation backlog by 15% through enhanced workflow coordination and operational oversight., Collaborated with Operations and Technology teams to refine onboarding workflows, strengthen internal controls, and improve data integrity throughout the client lifecycle., Mitigated onboarding delays and operational bottlenecks by implementing greater process standardisation and workflow optimisation initiatives., Advanced operational efficiency through increased automation of onboarding reviews and documentation tracking.

Governance & Client Lifecycle Management

HAI Smart Alpha Limited, Hong Kong

Oversaw comprehensive client onboarding, account lifecycle management, and regulatory compliance activities., Authored critical documentation including KYC/CDD/AML manuals, regulatory licence applications, and Suspicious Activity Report (SAR) procedures.

Director, Client Lifecycle & Regulatory Operations

JPMorgan Chase, Hong Kong

Managed client onboarding, periodic reviews, and remediation programmes within complex cross-border environments., Drafted and maintained key financial agreements including GMRA, GMSLA, ISDA, CSA, and MCA to support regulatory operations., Facilitated audit readiness, enhanced Due Diligence (EDD) activities, and ensured regulatory alignment across regional operations., Liaised with Legal, Compliance, Operations, and Risk departments to improve governance coordination and achieve operational consistency., Supported critical remediation and operational improvement initiatives focused on strengthening controls and reducing process inefficiencies.

Regional Director, Client Onboarding & Governance

Credit Suisse, Singapore & Hong Kong

Directed APAC client onboarding, KYC/CDD, sanctions & PEP screening, governance audits, and EDD procedures for high-risk client portfolios., Provided critical support for governance audits and regulatory alignment during a USD 5bn+ cross-border client migration programme., Collaborated closely with Legal, Compliance, Risk, and Operations teams to ensure governance alignment across complex remediation programmes., Established offshore centres of excellence in India and the Philippines, enhancing operational scalability and driving process efficiency improvements., Championed process standardisation initiatives to boost onboarding scalability, maintain operational consistency, and optimise cross-border workflows across regional teams., Managed structured products documentation and oversaw cross-border legal agreements across all APAC operations.

Vice President

Morgan Stanley, Hong Kong

Managed structured products and regulatory documentation within intricate cross-border client environments., Supported client lifecycle governance, regulatory documentation requirements, and operational control activities.

Vice President

Merrill Lynch, Hong Kong / London

Managed structured products and regulatory documentation across global client portfolios., Delivered comprehensive onboarding, periodic reviews, remediation programmes, and regulatory documentation across diverse regional operations., Supported cross-border governance and operational control processes spanning multiple jurisdictions.

Skills

Automation Law Regulatory Compliance Reporting Actimize AML Business Administration Data Governance Governance Innovation Onboarding Operational Risk Policy Development Collaboration Scalability Frameworks Internal Controls Audit Readiness Cross-Border Remediation Regulatory Assurance Governance Modernisation KYC/CDD Sanctions & PEP Screening Enhanced Due Diligence (EDD) Transaction Monitoring SAR Beneficial Ownership FATF Standards AI-Enabled Process Improvement Workflow Optimisation AI-Enabled Governance Operational Efficiency Process Redesign Digital Transformation Technology-Enabled Controls Operational Automation AI-Enabled Reporting OpenAI (ChatGPT) Microsoft Copilot / Office 365 Copilot AI-Enabled Documentation & Reporting World-Check Operational Oversight Client Lifecycle Management Regulatory Remediation AI-enabled approaches Workflow redesign Reporting efficiency AI-enabled tools Workflow optimisation Governance activities Documentation and reporting processes Operational oversight Scalable operating models Operational improvement Technology-enabled governance practices Governance setup Constitutional documentation Trustee onboarding Statutory compliance filings Document creation Policy drafting Board reporting Governance administration Reporting preparation AI-enabled drafting Standardised reporting workflows Automated approaches Governance documentation Compliance reporting Operational control frameworks Transparency Operational resilience Governance tracking Accountability Visibility of actions Compliance follow-through Trustees Operational teams Asia activities Operational governance workflows Administrative processes Operational efficiency Policy development Reporting consistency Administrative efficiency Manual governance administration effort Operational responsiveness Duplication Governance frameworks Assurance processes Reporting structures Board-level visibility Technology-enabled working practices Safeguarding Compliance activities Turnaround times Standardised drafting Review processes Governance and operational advisory services Senior finance and risk executives APAC markets Research and benchmarking Operational transformation Digital risk AI-enabled operating models Executive discussions AI adoption Governance implications Emerging regulatory considerations Organisations Operational processes Technology-enabled governance approaches AI adoption strategies Operational overhead Process scalability Client lifecycle operations Periodic reviews Sanctions/PEP screening Regulatory controls Compliance monitoring Multiple jurisdictions Onboarding activity Remediation backlog Workflow coordination Operations and Technology teams Onboarding workflows Controls Data integrity Client lifecycle processes Onboarding delays Operational bottlenecks Process standardisation Automation of onboarding review Documentation tracking Activities Account lifecycle management Regulatory compliance KYC/CDD/AML manuals Regulatory licence documentation SAR reporting procedures Documentation approaches Governance reviews Meeting preparation Governance and compliance documentation Workflow standardisation Technology-enabled reporting processes Accountability mechanisms Decision-making visibility Scalable and digitally enabled operating practices Governance and compliance modernisation Operational and safeguarding environments Online governance service-delivery experience Structured approaches Specification approaches Delivery efficiency User experience Operational administration efficiency Process efficiency improvements Remediation programmes Cross-border client environments GMRA GMSLA ISDA CSA and MCA agreements Regulatory operations Audit readiness EDD activities Regulatory alignment Regional operations Legal Compliance Operations and Risk teams Governance coordination Operational consistency Operational improvement initiatives Strengthening controls Process inefficiencies Sanctions & PEP screening Governance audits High-risk clients USD 5bn+ cross-border client migration programme Legal Compliance Risk and Operations teams Governance alignment Complex remediation programmes Offshore centres of excellence India Manila Operational scalability Process standardisation initiatives Onboarding scalability Cross-border workflow efficiency Regional teams Structured products documentation Cross-border legal agreements APAC operations Structured products Regulatory documentation Client lifecycle governance Operational control activities Global client environments Cross-border governance Operational control processes Stakeholder Management Professional Judgment Compliance Support Bachelor's Degree Audit Support Diversity and Inclusion Modernisation Enhanced Due Diligence Microsoft Copilot Office 365 Copilot