Highly motivated Data Analyst with expertise in data visualization and analytics. Skilled in identifying business needs, analyzing data, and recommending solutions to drive organizational growth. Proficient in Salesforce…
Highly motivated Data Analyst with expertise in data visualization and analytics. Skilled in identifying business needs, analyzing data, and recommending solutions to drive organizational growth. Proficient in Salesforce administration, adept at building and managing reports and dashboards. Known by a strong attention to detail, effective communication, and presentation skills, coupled with an initiative to work with cross-functional teams in achieving data-driven objectives.
Design dashboards displaying real-time sales and client’s data using Tableau and Salesforce.
Generate monthly and weekly reports, detailing findings and advertising recommendations for strategic decision making.
Examine large amounts of data with R, resulting in concise, clear reports.
Build various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
Transform a complicated VBA simulator into a user-friendly Tableau dashboard, saving 90 percent of time and improving accuracy.
Collaborate with Business Intelligence Analysts from the finance team to migrate Excel dashboards into Power Bi reports for upper management.
Perform training sessions to the team on creating reports using Salesforce.
- Provide actionable data insights for the Commercial Operations team.
- Pulling data from various sources including Salesforce.com, and various third-party sources.
- Set up and maintain automated data processes.
- Produce and track key performance indicators.
- Develop and support reporting processes.
- Gather, understand and document detailed business requirements.
- Manipulate, analyse and interpret complex data sets and turn them into usable outputs to inform decision-making.
- Create data dashboards, graphs and visualisations.
Developed a retail store performance analysis tool using the DEA package in R, streamlining operations and enhancing decision making processes.
Leveraged advanced statistical methods to identify, analyze and interpret trends in complex data sets, enhancing the insights of the organization.
Conducted in person Customer Surveys aimed at increasing customer satisfaction, examining responses and presenting results to Marketing Manager improved the marketing strategy of the company.
Advised customers with setting up or closing accounts and supported with daily tasks.
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