Harjeet Singh

Harjeet Singh

Multilingual AI Annotation Team Lead
India
German, Panjabi (Punjabi), English, Hindi
Full-time Remote

About Me

Multilingual AI Annotation Team Lead with hands-on experience across Text, Audio, Image & RLHF pipelines with 9+ years of robust management experience driving high-quality data operations for AI/ML development. Expert in…

Experience

Data Annotation Team Lead — Multilingual AI Operations

Tech Mahindra Pvt. Ltd., Noida, India · Noida , Uttar Pradesh , India
Jan 2021 - Present · 5 years 6 months

Leading a multilingual team of associates working across 10+ foreign languages including Portuguese, Italian, German, Russian, Spanish, Korean, Mandarin, Japanese, Thai and Greek Overseeing end-to-end annotation operations across Text/NLP, Audio/Speech, Image/Video, and RLHF pipelines Managing daily KRAs, quality benchmarks, and delivery timelines for cross-cultural, geographically diverse teams Ensuring inter-annotator agreement (IAA) and annotation accuracy standards across all language verticals Using Excel, Power BI and Tableau to build performance dashboards and generate client-facing MIS reports Leveraging SQL for data extraction, annotation progress tracking, and quality reporting

Sr Team Lead Operations

Radical Minds Pvt. Ltd., Gurgaon, India · Gurugram , Haryana , India
Jan 2019 - Jan 2021 · 2 years

Managed a 30-member blended process team with consistent achievement of monthly targets Prepared data-driven weekly/monthly client review decks using Excel and SQL reports Reduced onboarding time by streamlining agent hiring and call auditing processes Improved team productivity by 20% Reduced attrition by 15%

Team Lead Operations

Corner Store Technologies Pvt. Ltd., Noida, India · Noida , Uttar Pradesh , India
Jan 2016 - Jan 2019 · 3 years

Led a team of 40 representatives and managed their KRA and reporting Drove end-to-end HR activities including recruitment, appraisals, performance evaluation, and exits Managed space planning, vendor coordination, and building operations for a 40+ seat floor

PROJECTS

Vrinda store sales Analysis

Duration : 03-May-2026 - 27-May-2026

Objective : clothing store wants to create an annual sales report for 2022. So that, Vrinda can understand their customers and grow more sales in 2023.Sample Questions: •Compare the sales and orders using single chart Which month got the highest sales and orders? Who purchased more- men or women in 2022? What are different order status in 2022? List top 10 states contributing to the sales? Relation between age and gender based on numberWhich channel is contributing to maximum sales? Highest selling category?, etc.Sample Insights: U Women are more likely to buy compared to men (~65%)Maharashtra, Karnataka and Uttar Pradesh are the top 3 Adult age group (30-49 yrs) is max contributing (~50%) Amazon, Flipkart and Myntra channels are max contributi Final Conclusion to improve Vrinda store sales:Target women customers of age group (30-49 yrs) living in Maharashtra, Karnataka and Uttar Pradesh by showing ads/offers/coupons available on Amazon, Flipkart and Myntra

Skills

SQL Advanced Microsoft Excel Pivot Tables Dashboards MIS Reports Power BI Tableau Data Visualization Ops Dashboards Data Annotation Quality Review RLHF AI Model Feedback Multi-modal Annotation Annotation Tool Proficiency Multilingual Operations Management Cross-cultural Team Leadership Data Quality Management Accuracy Management KRA Monitoring KPI Monitoring Performance Management Process Auditing Quality Control Hiring Training Talent Development MySQL Python Labelbox
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