Dibyasri Mukherjee

Dibyasri Mukherjee

Data Analyst
India

About Me

Dedicated and passionate data analyst seeking a challenging role where my hardworking nature and strong organizational skills can be leveraged to contribute to the success of the organization. Excels in fast-paced, dynam…

Experience

Credit Card Officer

HDFC Bank Limited
Nov 2019 - Dec 2021 · 2 years 1 month

Maintain accurate and updated record of PCI & CCN credit card data for Visa or Mastercard.
Signature verification for KYC documented.
Perform data analysis on excel to generate insights to identify patterns for credit card return.
Resolve issues related to blocked cards.
Handle processing of credit cards from maintaining detailed records, validate vault security measures to prevent unauthorized access, place credit cards for secured holding.
Validate identity of customers for opening account through KYC (know your customer)
Process customer feedback

Sales Executive

Tech Mahindra
Feb 2018 - Sep 2019 · 1 year 7 months

Research and identify leads for billing services.
Building relationships with clients and manage all aspects of billing services process.
Staying up-to-date with industry trends and developments to ensure our services remain competitive in the market.

Skills

Microsoft Excel Python SQL Database Deep Learning Strong communication skills Attention to detail Data Analysis Sales Knowledge of financial industry regulations Knowledge of credit card processing systems Customer service Team player Quick to develop expertise SQL Fraud detection Fraud prevention PowerBI
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