Delvin

Delvin

Business Analyst
India
Malayalam, Tamil, English

About Me

Detail-oriented business support analyst with hands-on experience in data analysis, adept at delivering actionable insights to drive strategic decision-making. Proven track record in streamlining processes, enhancing ope…

Experience

Business Support Analyst

Derrick jones management pvt ltd
Feb 2023 - Present · 3 years 5 months

In my role, I spearheaded the organization of events and workshops aimed at fostering support networks, providing training opportunities, and enhancing outreach programs. This involved meticulous planning, from conceptualization to execution, ensuring each initiative aligned closely with our objectives and met stakeholders' expectations. Collaborating extensively with various departments, I adeptly gathered requirements for necessary modifications, facilitating seamless integration of feedback and improvements.

Building strong rapport with external customers was pivotal to our success. I prioritized cultivating positive relationships, understanding their needs, and delivering tailored solutions that exceeded expectations. This customer-centric approach not only bolstered client satisfaction but also strengthened our reputation in the industry.

As a project manager, I assumed a central role in managing diverse projects, serving as the primary liaison between clients and multiple internal teams. This entailed clear communication, strategic coordination, and meticulous oversight to ensure projects remained on track, within scope, and delivered exceptional results. By fostering open lines of communication and nurturing collaborative environments, I facilitated smooth workflows and effective problem-solving across cross-functional teams.

Overall, my contributions were characterized by a commitment to excellence, proactive engagement with stakeholders, and a strategic focus on delivering impactful outcomes that supported organizational growth and client satisfaction.

Business Support Analyst

Derrick Jones Management
Feb 2023 - Present · 3 years 5 months

Organized events and workshops to support networking, training and outreach programs.
Coordinated with other departments to gather requirements for modifications or enhancements to existing applications or services.
Developed positive relationships with external customers.
Managed projects and served as primary liaison between client and multiple internal groups to clarify goals and meet standards and deadlines.

Business Process Mapping Intern

Kerala Agro-machinery Corporation Ltd.

Completed a 15 days internship in data mapping in the field of production.

Data Analytics Project

G10x Private Limited

Successfully completed the course project at G10x Pvt Ltd.
Gained practical experience by using tools like Power BI and Excel.

Skills

Application Support Business Analysis Business Support Compliance Data Evaluation S/4 HANA Project Leadership User Acceptance Testing (UAT) Commercial Partner Operational Process Business Units Data Scraping Setup Visio Data Analysis and Reporting Process Modeling Statistics and Probability Negotiation Skills Decision Making Lead Generating Collaboration and Team Work Other Data Tools Data Mining Data Visualization Documentation Time Management Interpersonal Skills Presentation Skills Microsoft Excel Tableau Power BI Data Analytics Big Data Analytics Data Mapping Text and Web Analytics Predictive Modelling SAS
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