Deepika Srinivas

Deepika Srinivas

entry level business analyst
India
English

About Me

BCOM graduate with 4+ years of analytical experience in Trust & Safety Operations at Accenture. Skilled in data analysis, risk assessment, KPI reporting, and process improvement within high-volume environments. Proficien…

Experience

Trust & Safety Operations Analyst

Accenture | Bengaluru
Jan 2021 - Mar 2025 · 4 years 2 months

Reviewed and analyzed 500+ advertisement submissions weekly to ensure compliance with platform policies.
Conducted structured risk assessments and decision analysis in high-volume operational environment.
Identified recurring violation trends and shared insights with internal stakeholders to reduce repeat issues.
Maintained 98% SLA adherence while consistently meeting productivity and quality benchmarks.
Generated daily and weekly performance reports to track KPIs and operational metrics.
Documented case evaluations ensuring audit readiness and process compliance.
Collaborated with cross-functional teams to resolve account and advertisement-related issues efficiently.

Trust & Safety Operations Analyst

Accenture | Bengaluru
Jan 2021 - Mar 2025 · 4 years 1 month

Reviewed and analyzed 500+ advertisement submissions weekly to ensure compliance with platform policies., Conducted structured risk assessments and decision analysis in high-volume operational environment., Identified recurring violation trends and shared insights with internal stakeholders to reduce repeat issues., Maintained 98% SLA adherence while consistently meeting productivity and quality benchmarks., Generated daily and weekly performance reports to track KPIs and operational metrics., Documented case evaluations ensuring audit readiness and process compliance., Collaborated with cross-functional teams to resolve account and advertisement-related issues efficiently.

Skills

Business Analysis Microsoft Excel Process Improvement Structured Query Language (SQL) Trend Analysis Power BI Process Mapping Requirements Understanding Data Analysis & Interpretation KPI Reporting & Dashboarding Stakeholder Communication Risk & Compliance Analysis Root Cause Analysis Documentation & Reporting MS PowerPoint MS Word Data Cleaning & Transformation Business Metrics & KPIs SLA Monitoring KPI Reporting Dashboarding Pivot Tables XLOOKUP INDEX-MATCH IF Data Cleaning Dashboards SELECT WHERE GROUP BY JOIN Data Modeling DAX Interactive Dashboards Data Visualization
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