A seasoned professional with extensive experience in retail sales, beauty advising, and management roles. Proven track record in conducting personalized makeup consultations, managing daily operations, supervising staff,…
A seasoned professional with extensive experience in retail sales, beauty advising, and management roles. Proven track record in conducting personalized makeup consultations, managing daily operations, supervising staff, and overseeing inventory. Demonstrates exceptional skills in executing visually appealing displays, promotional campaigns, and handling customer inquiries with professionalism. Adept at maintaining high standards of visual appearance throughout the store and maximizing retail sales in line with company objectives.
Conducting personalized makeup consultations to enhance client features through customized applications.
Managing daily operations, supervising staff, and overseeing inventory to ensure seamless store functionality.
Supporting team training and mentoring to maintain high standards in product knowledge and sales techniques.
Executing visually appealing displays and promotional campaigns to increase product visibility and drive sales.
Handling customer inquiries with professionalism and ensuring exceptional service across all touchpoints.
Conducting personalized makeup consultations to enhance client features through customized applications. Managing daily operations, supervising staff, and overseeing inventory to ensure seamless store functionality. Supporting team training and mentoring to maintain high standards in product knowledge and sales techniques. Executing visually appealing displays and promotional campaigns to increase product visibility and drive sales. Handling customer inquiries with professionalism and ensuring exceptional service across all touchpoints.
Communicate with customers visiting the store, gather shopping requirements, provide product information to assist buyers in selecting products, and ensure exceptional end-to-end buying experience.
Collect customer feedback, analyze customers’ responses to brand availability, interaction with sales staff and overall shopping experience, and communicate key findings to the senior management for further recommendations.
Register customer complaints regarding quality of products and customer service, offer management approved solutions to address customer dissatisfaction.
Regularly monitor customer satisfaction scores, introduce programs to boost and generate more sales and reward loyal customers.
Calling to the customer while new collection, promotion remind.
Communicate with customers visiting the store, gather shopping requirements, provide product information to assist buyers in selecting products, and ensure exceptional end-to-end buying experience.
Collect customer feedback, analyze customers’ responses to brand availability, interaction with sales staff and overall shopping experience, and communicate key findings to the senior management for further recommendations.
Register customer complaints regarding quality of products and customer service, offer management approved solutions to address customer dissatisfaction.
Regularly monitor customer satisfaction scores, introduce programs to boost and generate more sales and reward loyal customers.
Calling to the customer while new collection, promotion remind.
PRESENT RESPONSIBILITIES
• To maximize retail sales and operating profit in line with company objectives.
• Maintain high standards of visual appearance throughout the store including all non-retail areas.
• Maintain window and in-store displays to a high standard in line with merchandising guidelines.
• Provide department reports on slow moving, fast moving and non-moving items through Area Manager, and Merchandise Manager.
• Recommend price revisions through Area Manager and Merchandise Manager.
• Monitor sales performance against last year and budget on a daily and weekly basis & implement necessary steps to achieve set target.
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