Damilare Oyegbade

PROJECT1 – SALESFORCE, SAP (S4/HANA) & MICROSOFT DYNAMIX365 CRM/ERP (PROCESS AUTOMATION)
I was crucial in implementing Salesforce CRM for a Financial Consultancy and training Organization. The primary objective was to enhance their onboarding process, efficiently manage lead and customer records, and streamline payment and reporting procedures using SAP & Dynamix 365. Eliciting stakeholder requirements, I facilitated seamless coordination among business divisions and effectively managed deadlines in a Hybrid environment, encompassing Agile and Waterfall Methodologies. As a result, I gained valuable insights into the intricate decisions required to improve their rating models. Working closely with all stakeholders, I successfully delivered the solution within four months.

ROLES & RESPONSIBILITIES-
• Successfully collaborated & led the migration and implementation project, ensuring a seamless transition from a legacy supply chain solution to the SAP ERP platform, resulting in improved efficiency and reduced operational costs.
• Expertly managed cross-functional teams and facilitated Agile ceremonies, fostering a culture of collaboration and continuous improvement.
• Effectively coached and mentored team members in Agile principles and Scrum practices, leading to increased productivity and efficiency.
• Led requirements gathering sessions and collaborated closely with stakeholders to precisely define project scope, objectives, and priorities.
• Utilized advanced analytics and data visualization tools such as Tableau and Power BI to present insightful information and support data-driven decision-making.
• Conducted comprehensive market research, competitive analysis, and SWOT analysis to inform strategic planning.
• Developed process maps using BPMN notation and optimized business processes, resulting in streamlined operations.
• Collaborated closely with Product Owners to create and maintain product backlogs, ensuring alignment with business objectives and stakeholder expectations.
• Worked collaboratively with Solution Architecture and product teams to identify and define business needs, facilitating the discovery of solutions that met business requirements within a Scrum Agile environment.
• Produced project deliverables, including comprehensive business requirement documents, cost and timeline analyses, process flows, use cases, test cases, implementation plans, and lessons learned.
• Digitized the procurement cycle, optimizing customer demand, source det

Implemented Salesforce CRM for a Financial Consultancy and training Organization.
Enhanced the onboarding process.
Managed lead and customer records.
Streamlined payment and reporting procedures using SAP and Dynamix 365.
Elicited stakeholder requirements.
Facilitated coordination among business divisions.
Managed deadlines in a hybrid environment encompassing Agile and Waterfall methodologies.
Gained insights into decisions required to improve rating models.
Delivered the solution within four months.
Collaborated and led the migration and implementation project from a legacy supply chain solution to the SAP ERP platform.
Improved efficiency and reduced operational costs.
Managed cross-functional teams and facilitated Agile ceremonies.
Coached and mentored team members in Agile principles and Scrum practices.
Led requirements gathering sessions and collaborated with stakeholders to define project scope, objectives, and priorities.
Used Tableau and Power BI to present information and support data-driven decision-making.
Conducted market research, competitive analysis, and SWOT analysis.
Developed process maps using BPMN notation and optimized business processes.
Collaborated with Product Owners to create and maintain product backlogs.
Worked with Solution Architecture and product teams to identify and define business needs.
Produced business requirement documents, cost and timeline analyses, process flows, use cases, test cases, implementation plans, and lessons learned.
Digitized the procurement cycle.
Optimized customer demand, source determination, vendor selection, purchase order management, payment processing, and goods delivery processes.
Reduced procurement cycle time by 20%.
Maintained collaboration with business stakeholders, project managers, and program leads.
Achieved a 95% stakeholder satisfaction rating.
Coordinated with development teams throughout the implementation phase.
Ensured on-time delivery and seamless integration into the production environment.
Interpreted data, analysed results, and created analytical reports.
Developed interactive visualizations using Google Data Studio and Power BI.
Provided technical expertise in data cleaning, mining, and web scraping.
Created database connections and schema.
Developed queries using SQL commands.
Acted as workstream lead on SDLC phases including Planning, Defining, Design, Build, Test, and Deployment.
Redesigned As-Is process to the GDPR-compliant level using Visio.
Responsible for the global rollout of the upgraded DSAR tool for AML teams.
Worked with Data Privacy team to review and update process maps in line with data process inventory.
Liaised with key stakeholders across 22 business areas through workshops and interviews to identify As-Is processes impacted by GDPR.
Assisted Data Protection Officer to review System Interfaces, Transient data, System User Access, File Transfers, MI, and LAN Servers.
Conducted process validation sessions with key stakeholders to obtain sign-off.
Created a new tool that enabled key services to update and track their privacy notices.
Conducted workshop sessions with key services holding sensitive data to establish To-be processes.
Supported the design of a new process for receiving Data Subject Requests.
Engaged with Legal and compliance throughout the project.
Created a Privacy Impact Assessment template for the business and hosted workshops to help business areas populate the assessment.
Managed business continuity communications and support.
Engaged in post-implementation reviews.

Participated in a migration and implementation project to transition from an outdated supply chain system to the SAP ERP platform and procurement module.
Streamlined the materials, information, and financial flow between customers, suppliers, and the organization.
Digitized the entire procurement cycle.
Captured customer demand, identified suitable suppliers, managed purchase orders, handled payments, and ensured timely delivery.
Oversaw the existing AS-IS and future TO-BE processes.
Collaborated closely with the development team to implement and deploy the solution in a production environment.
Was involved in modernizing the bank's operations by implementing new technologies and processes.
Analysed current business practices and identified areas for improvement.
Collaborated with stakeholders to define requirements and ensure a successful transition to the digital environment.
Worked on NIST Cyber Security Framework to secure the infrastructure.
Participated in an HR-Workday project focused on implementing the Workday system.
Gathered and documented HR requirements.
Conducted gap analyses.
Configured the system.
Conducted user acceptance testing.
Provided training and support to end-users.
Participated in an enhancement project within the HR Team for Avature.
Led a digital transformation project for migration from a legacy ERP system to a cloud-based system using Microsoft Dynamics 365 ERP.
Improved end to end onboarding process and user experience.
Was accountable for the development of the AS IS and TO BE processes.
Collaborated closely with the development team to implement and release the solution for production.
Automated the business processes and systems used by the bank to store customer data.
Reduced the time spent to manually retrieve files and errors from manual retrieval.
Was involved in the development of a digital platform for expense reimbursement.
Worked closely with business stakeholders to identify business needs and developed use cases.
Collaborated with diverse stakeholders across business units and external clients.
Facilitated workshops.
Elicited requirements, identified pain points, user requirements and opportunities for change.
Reengineered, optimized and simplified at least 12 business processes.
Developed business cases and program artefacts.
Communicated visualised project findings and recommendations to senior management and the wider organization.
Developed financial models governing the annual budget forecast.
Partnered with the finance unit for an efficient cost allocation model.
Reviewed existing financial performance of the corporate banking division.
Boosted revenue by at least 15% YoY.
Prepared business reviews and monitored key product metrics and KPIs.
Enabled developers and test managers to build bespoke application codes and test scripts for UAT.
Facilitated Agile ceremonies on behalf of the Scrum Master.
Conducted training and UAT with end users.
Created user manuals.
Improved budgeting and forecasting systems.
Developed reports via Tableau.
Performed quality checks with partner integrations.
Created automated marketing systems with global ad partners.
Analysed features to determine what is impacting outcomes.
Utilised machine learning packages to enhance current operations and uncover insights in the data.