Aspiring Data Analyst with a strong foundation in Python, SQL, Excel, Tableau, and Power BI, complemented by knowledge of Machine Learning and AI tools. Skilled in data cleaning, analysis, and visualization to uncover ac…
Aspiring Data Analyst with a strong foundation in Python, SQL, Excel, Tableau, and Power BI, complemented by knowledge of Machine Learning and AI tools. Skilled in data cleaning, analysis, and visualization to uncover actionable insights. Passionate about leveraging AI-driven solutions and data analytics to support intelligent business decisions and drive organizational growth.
Key learning: SQL, Python, Excel, Power BI, Enhanced skills in data analytics., Gained valuable insights into modern tools Excel, Python, Power BI.
Developed an interactive Customer Support Ticket Trend Dashboard using Tableau to analyze and visualize support ticket data. The dashboard provides insights into key service metrics such as ticket volume, resolution time, priority levels, and customer issues across different channels.Implemented dynamic filters and time-based analysis to track trends, identify peak ticket periods, and monitor performance across categories. The solution helps stakeholders understand customer pain points, improve response efficiency, and enhance overall service quality through data-driven decision-making.
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