Caleb Chitiyo

1.Stakeholder engagements to gather business requirements
2. Training end users on developed dashboard
3. Tableau dashboard developments
4. Certified Alteryx innovator.
5. Developing Alteryx workflow to automate various tasks
6. Dashboards maintenance
7. Training of new onboarded employees
8. Identifying automation opportunities on processes
9. Risk mitigation through automation
10. Performance management through dashboard development

Create strong blending data capabilities within team so that we can come up with useful client information from data very quickly
Engage with business stakeholders cross countries and gather requirement and liaise with ETL team to get the required data preparation
Promote analytics driven decision making processes across multiple segments/product portfolios
Develop dashboards in Tableau
Explore statistical and automation tools like Alteryx, Tableau, SQL for predictive and prescriptive analytics
Prepare and/or contribute to regular updates for various committees and governance forums
Provide insights to senior management and the network based on MIS and analytics
Highlight any perceived risks and early alerts to the management based on data analytics
Perform data validation and dashboard performance optimization
Managing JIRA requests
Ensuring high standard of data accuracy

Creation of CDD for New Clients & Review of CDD for Existing Clients and perform regulatory onboarding (e.g., FATCA, CRS) activities
Drive GIC and network onboarding processes
Conduct checks on CDD as applicable
Respond and clear queries from Checkers / Other Specialists / Business CRM on a timely manner
Work in partnership with all relevant stakeholders effectively within the end-to-end CDD process
Where serving as a checker, perform checks on CDD output from Client Delivery Makers, ensuring they adhere to policies and standard work
Escalate or enforce compliance requirements, and follow any other relevant internal controls and procedures as they relate to process, products, policies and regulations
Perform credit documentation activities for the deals flowing from Corporate & Institutional Banking (“CIB”), Commercial Banking (“CB”) and Business Banking (“BB”)
Conduct checks on Credit Documentation output as applicable
Ensure that the data sources used for the extraction of the return is correct
Identify processing risks or inefficiencies and implement appropriate and effective changes
Perform relevant account opening activities, working closely with the relevant onshore and Hub teams to deliver fast set-up of all relevant systems
Deliver excellent service and advice to Corporate, Commercial Banking, and Business Banking clients in all interactions for their Straight2Bank channel activation pre-transactional enquiries/setup, training, and other channel related issues
Accept and arrange processing of various channels (Straight2Bank) and related products and services setup requests for Corporate and Institutional Banking (CIB), Commercial Banking (CB) and Business Banking (BB) clients, including internal setups e.g. for Client Access, Transaction Banking (TB) implementation testing setups, various internal operations unit’s setups relevant to channels activation
Conduct checks on activities, documentation, and output (by other specialists or makers) within the account opening and channels activation processes as applicable
Escalate or enforce compliance requirements, and follow any other relevant internal controls and procedures as they relate to process, products, policies and regulations
Servicing [Static Data Maintenance, Offboarding]
Perform relevant static data maintenance and offboarding activities including raising of SDM and offboarding requests in the system

Performed analysis of client data for the Bank's AML/CDD and Sanctions Risk Assessments
Ensuring all Customers undergo Sanctions, Negative News, and PEP Screening and ensuring that internal and regulatory AML/CDD requirements are effectively met
Assessed and investigated trigger event alerts daily from the Detica Dynamic Risk Rating (DRR) system for potential money laundering and sanctions risks to the Bank on client accounts
Performed Ongoing monitoring (Periodic Risk Reviews) of High Risk clients including PEPs and Sanctioned Individuals, performing PEP risk assessments, adverse media risk assessments and establishing PEPs source of wealth and funds
Identifying, researching and reporting suspicious activity to the Country Money Laundering Compliance Officer (CMLCO) for further investigation and possible external reporting to the regulator/authorities
Interfacing with internal audit and external examiners as needed to explain the control environment and scope relating to AML/CDD
Providing subject matter expertise in tuning or determining the appropriate risk ratings for clients
Actively engaged clients with support of the Relationship Manager to ensure high level of CDD Data quality
Worked closely with CDD Risk Managers, Financial Crime Compliance (FCC) Officers for coordinating training for Corporate and Institutional Banking (CIB) Team
Monitoring the status of compliance within the business in line with Group AML/CDD policies and procedures
Built internal and external relationships through operational and strategic engagements, to positively influence business strategy and achievement of the Group’s AML/CFT and Sanctions objectives and regulatory compliance

Responsible for the implementation of the control sample testing (CST) process, sampling and testing the population of controls to ensure compliance with agreed control standard, including facilitating the monitoring / collection of any key control indicator
Responsible for supporting the business in minimizing operational risks and losses and ensuring material operational losses are investigated to prevent recurrence
Working with the Senior Operational Risk Officer (SORO), responsible for ensuring Root Cause Analysis (RCA) is completed by process owners for any failed audits and other key risk events
Review audit findings and key themes, assisting business to achieve resolution in line with business risk appetite
Responsible for the effective running of Business Operational Risk Forum (BORF)
Responsible for ensuring adequate governance and oversight over operational risk, through the escalation and appropriate resolution of relevant risk exposures to the Country Operational Risk Committee (CORC) and Process Governance Committee (PGC) as required
Responsible for identifying knowledge gaps, facilitate development of training on Operational Risk for the business
Participate in periodic peer reviews, subject to business need, to ensure consistency of risk management approach and support the business in embedding best practices
Conducting operational risk awareness trainings
Ensuring team adheres to code of conduct
Implementation of Business continuity plan framework

Meet the business objectives initiated by the respective country Retail Client Business
Deepen customer relationship and maximize penetration
Segment focus, customer focused needs-based selling
Meet new customers in the market everyday and convince them for Asset, Liability & Wealth Products
Assist in implementation of Promotions and below the line activities in conjunction with the Regional Plan for new acquisition of customers across Business Clients Segment
Derive insights to Competitor Sales activities and effectively counter the efforts

Capable in using ETL tools such as Alteryx, Tableau, SAS studio, SAS enterprise miner
Maintenance of book of work & prioritization for delivery (New ways of Working)
Managing and training teams globally in data citizenship program
Ensuring high standard of data output
Data validation
Analyze and Report on Client Due Diligence (CDD) data on both Performance Management and Risk Frameworks, with a focus on Overdue CDD Reviews
Identifying potential areas where automation improvements is required
Maintain and Improve Tableau Dashboards that function as CDD Performance Management Instruments
Respond to Ad-hoc queries from various internal departments by querying against a relational database using Oracle-SQL
Data governance and management
Engage with business stakeholders cross countries and understand problem statement
Prepare and/or contribute to regular updates for various committees and governance forums
Provide insights to senior management and the network based on Tableau Reporting
Highlight any perceived risks and early alerts to the management based on data analytics
Perform data validation and dashboard performance optimization
Liaising with all key stakeholders to ensure we deliver all business objectives