Certified Power BI Analyst, healthcare professional and educator with a proven background in emergency medicine and data analytics, specializing in assessment of agency goals, performance, and direction. Extensive backgr…
Certified Power BI Analyst, healthcare professional and educator with a proven background in emergency medicine and data analytics, specializing in assessment of agency goals, performance, and direction. Extensive background in healthcare operations and education with a commitment to improving patient care and outcomes through an evidence-based approach. Expertise in emergency healthcare field, adult education, data collection, data modeling, data analytics, data visualizations and presenting findings for potential improvements in efficiencies and targeted areas for improvement in the healthcare setting. Diverse challenging
Development of ad-hoc reports for focused areas and conduct analysis of operations.
Provide consultation of operational, quality, or patient care matters.
Maintain an up-to-date understanding of regulatory body requirements including HIPAA, CMS, hospital regulations (e.g., JCAHO, EMTALA, etc.), NEMSIS, Local/State/Federal regulations, OSHA, etc.
Managed the development, establishment, and management of a new rural 911 EMS agency during the takeover of a separate failed EMS agency through engaging staff and community, actively listening to feedback compassionately, and taking action with clear communication resulting in staffing increases (60% to 100%), improved job satisfaction ( 10% and improve preventative maintenance scheduling for equipment.
Improved public relations and patient care by managing specialty programs/projects such as the agency involvement in the RACE-CARS clinical trials through Duke University: developing and carrying out public CPR training, assisting with internal training on cardiac arrest, spreading awareness through public talks and social media, and collaborative work with other agencies resulting in an improved annual Return of Spontaneous Circulation (ROSC) rates in cardiac arrest by 27% in one year.
Ensure compliance with regulations through comprehensive understandings of contracts, administrative code, and regulatory bodies (e.g., NC Office of EMS, CMS, HIPAA, OSHA, DHHS, IRBs, FDA).
Developed proposal for EMS base expansion to have 95+% of all annual calls within 10 mins of an EMS base (improved from ~70%) by analyzing call geo-locations and mapping geospatial data for analysis that was presented to County Commissioners and approved.
Improved orotracheal intubation first pass success rates by 15% and IV success rates by 10% in one year through collaboration with Medical Director(s) to analyze new evidence-based medicine compared with current practices to help ensure quality patient care and determine the need for changes to standard operating guidelines (protocols, policies & procedures).
Development, implementation, and oversight of Pediatric care programs resulting in 50+% increase in appropriate emergent pediatric care.
Continued management of education and training program.
Continued service as coordinator for Quality Assurance and Performance Improvement Committee.
Restructured and implemented an effective training program for staff, that worked with local community college to co-develop a local first responder training program compliant with local protocols and policies, and to develop on-the-fly training for emergencies or new updates; resulting in 100% compliance with training needs amongst staff members and improved outreach to emergency responders.
Spearheaded the review of agency patient care protocols, creating a process that led to progressive improvements to approx. 15-30 protocols/policies/procedures annually.
Detailed conduction of research on data to analyze and discover methods to improve patient care.
Coordinator for Performance improvement committee, overseeing chart review and agency performance to provide feedback to committee.
Review and analyze patient care reports and provide feedback to clinical staff and administration.
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