About Me
I am a dedicated and results-driven Data Analyst with a passion for uncovering valuable insights from diverse datasets. With a solid foundation in data analysis techniques, statistical methodologies, and data visualizati…
I am a dedicated and results-driven Data Analyst with a passion for uncovering valuable insights from diverse datasets. With a solid foundation in data analysis techniques, statistical methodologies, and data visualization tools, I am committed to driving data-informed decision-making and contributing to the success of organizations.I am a dedicated and results-driven Data Analyst with a passion for uncovering valuable insights from diverse datasets. With a solid foundation in data analysis techniques, statistical methodologies, and data visualization tools, I am committed to driving data-informed decision-making and contributing to the success of organizations.
Experience
DATA ANALYSTS / BUSINESS INTELLIGENCE ANALYSTS
I am a dedicated and results-driven Data Analyst with a passion for uncovering valuable insights from diverse datasets.
With a solid foundation in data analysis techniques, statistical methodologies, and data visualization tools, I am committed to driving data-informed decision-making and contributing to the success of organizations.
Business Data Analyst
I am a dedicated and results-driven Data Analyst with a passion for uncovering valuable insights from diverse datasets. With a solid foundation in data analysis techniques, statistical methodologies, and data visualization tools, I am committed to driving data-informed decision-making and contributing to the success of organizations.I am a dedicated and results-driven Data Analyst with a passion for uncovering valuable insights from diverse datasets. With a solid foundation in data analysis techniques, statistical methodologies, and data visualization tools, I am committed to driving data-informed decision-making and contributing to the success of organizations.
Skills: Statistical Data Analysis · Customer Relationship Management (CRM) · Big Data Analytics · Data Science · SQL · Microsoft Power BI · Microsoft Azure · Analytical Skills
REAL TIME ANALYST
Generating and analyzing KPI reports increasing Operational and Financial results.
Provide Guidance to WFM and Operational Management Teams accordingly to the KPI performance and targets to assure the best performance and deliverables.
Generating and analyzing in real-time the main KPIs of the account.
Analyzing interactions forecast with actual results to calculate variances and proactively identify scheduling gaps and provide insights to close them.
Analyze historical trends to identify good practices and inform the account managers of them in order to replicate and increase the efficiency of the teams.
Provide performance analysis to ensure accurate and on-time support to business decisions.
Dialer and database management.
Strong knowledge of Altitude and CMS Avaya.
CSR
Take ownership of customer issues
Troubleshoot problems and drive resolutions
Escalate unresolved issues to relevant internal teams
Collect prompt and accurate customer feedback
Document knowledge as solution articles
Master the use of a help desk software
TEACHER
Teach computer science and Mathematics
Handle schools’s network and security
Monitor result processing software
CAREER GUIDANCE ADVISOR
Provide career counselling to high school graduates
Understand the interest and motivation of the high school graduates and guide them the most suitable courses for further study
Also worked as the faculty member of Computer Science at the same time
Assist the undergraduates students in their lab work of C programming, C++
Organize the different motivational session from the ex students regarding their Undergraduate Life and work life after graduation
Organize interactive session with entrepreneurs regarding their journey
DEVELOPER AND DIGITAL MARKETING
Uses different programming languages and software development tools to build, test, and maintain software applications
Work on various aspects of an application, including front-end user interfaces, back-end databases, servers, or the underlying infrastructure that supports an application.
Responsible for debugging and fixing issues with existing software, as well as implementing new features and functionality.
Use of digital channels and technologies to promote products and services.
Work on different aspects, search engine optimization, social media marketing, email marketing, pay-per-click advertising, and mobile marketing.
Responsible for creating and executing marketing campaigns, analyzing and tracking the performance of marketing efforts, and identifying and targeting new audiences.
Responsible for developing and maintaining a brand's online presence and reputation.
FREELANCER, PROJECT LEAD AT FIRST ATTEMPT
The first Attempt is a team started virtually along with my colleague where we work virtually on different projects.
I would say this is my side hustle on weekends.
Develop and Maintain websites
Digital Marketing Handler
Designer
Content Creator
Short Movie Script Writing