Bence Csernak

Bence Csernak

Strategic Product Designer
United Kingdom
German, English, Hungarian

About Me

Strategic Product Designer / AI Consultant with expertise in transforming complex ideas into intuitive experiences through comprehensive research, problem solving, systems thinking, and development-ready UI components ac…

Experience

Product Design Lead

Nortal, Europe/Middle East, remote
Oct 2021 - Present · 4 years 9 months

Strategically led the data visualization for Saudi Arabia’s General Authority of Statistics, identifying and mitigating risks associated with digital transformation, significantly improving user engagement and reducing data interpretation errors
Significantly contributed to the Tonomous Data Marketplace Platform NLP on strategy, content and growth with the CPO and engineering leads
Contributed to the content and design of numerous successful RFPs for Middle Eastern and African public sector tenders
Worked on the NEOM resident's and Super apps as mobile product designer
Collaborated on the NEOS project, a visual tool for managing data relationships and flows, empowering users to create, view and interact with a data landscape
As a part of the global NEOM and later Tonomous Design System team, migrated and upgraded the existing org-wide design system, introducing new functionalities to support professional users, developer tools and complex data-heavy applications and increased the company-wide adoption of the new features

Lead Product Designer

Nortal
Oct 2021 - Present · 4 years 9 months

• Strategically led the data visualization for Saudi Arabia’s General Authority of Statistics, identifying and mitigating risks associated with digital transformation, significantly improving user engagement and reducing data interpretation errors
• Significantly contributed to the Tonomous Data Marketplace Platform (NLP) on strategy, content and growth with the CPO and engineering leads
• Contributed to the content and design of numerous successful RFPs for Middle Eastern and African public sector tenders
• Worked on the NEOM resident's and Super apps as mobile product designer
• Collaborated on the NEOS project, a visual tool for managing data relationships and flows, empowering users to create, view and interact with a data landscape
• As a part of the global NEOM and later Tonomous Design System team, migrated and upgraded the existing org-wide design system, introducing new functionalities to support professional users, developer tools and complex data-heavy applications and increased the company-wide adoption of the new features

Fractional Product Design Lead, Service Designer

LikeClockwork at A.Team, US, remote freelance
Apr 2022 - Aug 2022 · 4 months

Led the launch of the marketplace for skilled workers, from 0 to 1 with VC-backed Silicon Valley founders
Developed product strategy, lean brand, UI with visual language and user experience – focusing on AI-driven, automated matchmaking and simple onboarding to attract a broad user base and ensure a steady stream of bookings

Product Design Lead

Indeed Flex, UK/US, remote
Jul 2021 - Oct 2021 · 3 months

Improved user experience for Client and Agency Portals, simplifying admin dashboards for an intuitive journey
Utilized user research and advanced analytics to address pain points and aligned with Indeed's design standards

UX Design Lead

Untold Studios, London, remote
Mar 2021 - Oct 2021 · 7 months

Designed an enterprise SaaS product for leading Visual Effects Studio, resulting in a noticeable increase in efficiency
Collaborated with a User Researcher, facilitated workshops and interviews, and applied feedback

UX Design Lead fixed-term contract

Digiterre, London, remote
Dec 2020 - Apr 2021 · 4 months

Led the design of EDF's collaborative data visualization platform, consolidating legacy tools into a streamlined app, ensured visualization practices complied with regulatory requirements, resulting in a significant increase in efficiency
Facilitated stakeholder workshops, developed the MVP through user interviews, and established a design system
Led content design and increased internal engagement through videos with a mixture of AI generated and real footage

Creative Design Lead, Product Designer

MiYuMi.ai, UK/US, remote
Jan 2021 - Mar 2021 · 2 months

Created the Briidge brand and designed the AI-driven musician matching app for the US market, resulting in a significant increase in user engagement and app downloads
Handled naming, brand design, mobile app concept, product strategy, prototyping, and developer handover

UX Design Consultant, Service Designer

EY (Ernst and Young), remote
Jan 2020 - Jan 2020

Managed extensive digital transformation initiatives for EY's client-facing systems across sectors
Led the design of an insurance digital transformation tool, enhancing data visualization for auditors and board members, improving customer experience and efficiency, ensured alignment with regulatory requirements

UX Design Consultant

Genesis Energies, London, remote
Jan 2019 - Jan 2020 · 1 year

Web-based estimation tool, replacing traditional Excel methods, enhancing efficiency and reducing the risk of errors
Led UX research, interviews, workshops and design, introducing dynamic data visualization and real-time pricing

Experience Design Lead, Service Designer

Publicis Sapient
Jan 2019 - Jan 2019

Lead UX Design Consultant

EY (Ernst and Young)
Jan 2019 - Jan 2019

Lead UX Design Consultant

Digiterre (credit approval /w robust governance, BNY Mellon)
Jan 2018 - Jan 2019 · 1 year

Lead UX Design Consultant

Natwest Markets
Jan 2017 - Jan 2018 · 1 year

Lead UX Design Consultant

Reed.co.uk
Jan 2017 - Jan 2017

Lead UX Design Manager

HSBC
Jan 2015 - Jan 2017 · 2 years

Co-Founder, Service Designer and Product Manager

HealthubAI, London/Budapest, remote
Oct 2023

Co-founded the company and established a user-centric, ethical AI solution with a viable go-to-market strategy resulting in early sales success and a 25% increase in user adoption
Leading Service Design, research, design, content and Product Management / new business development

Founder, Product Designer, Product Manager

Hypeless.io, London
Sep 2021

Launched the project, capitalizing on the debut of generative AI tools
Led product development, content design, branding, and go-to-market strategy, achieving early sales success

Skills

Product Oversight and Strategy Artificial Intelligence User Experience Design User Interface Design prompt engineering fine-tuning training model evaluation AI ethics conversational AI RAG data handling vector databases output evaluation multi-data source integration flow design deployment to cloud agents advanced image generation prompting workflows customization Midjourney prompting Stable Diffusion LoRa ControlNet validation interviews synthesis user journeys prototypes accessibility service design responsive design UI design systems branding content design data visualization motion design animation relationship building user adoption systems thinking product vision ownership analytics growth business analysis market analysis competitive strategy prioritization stakeholder management team management leadership
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