I am a professional data scientist and AI enthusiast with expertise in Data Engineering, Project Management, and Service Delivery.
As the Manager of Data Analytics and Reporting at my current role in the premier e-comme…
I am a professional data scientist and AI enthusiast with expertise in Data Engineering, Project Management, and Service Delivery.
As the Manager of Data Analytics and Reporting at my current role in the premier e-commerce platform in Southeast Asia, my career spans over 20 years encompassing software development, data analytics, operations and project management. Throughout this tenure, I have consistently delivered data-driven solutions that significantly enhance business operations and customer satisfaction.
• Project Management: Led and delivered data projects utilizing a mix of Machine Learning, SQL, Python, ETL, App Script, GCP, and Web Scraping techniques within an agile framework.
• Analytics Initiatives: Integrated advanced analytics and machine learning for forecasting and fraud prevention, with 98% precision, standardized data-workflows, reduced discrepancies.
• Data Visibility: Planned, created, and managed data dashboards to present KPI metrics for cross-functional business units, including Product Management, Business Development and Logistics enhancing decision-making processes.
• Process Management: Designed, defined, and reviewed procedures for tasks including real-time data analysis and managed process automation, improving operational efficiency.
• Team Management: Led a team of data analysts and data scientists, distributed roles, set targets, and defined and monitored KPIs to measure performance.
• Request Management: Managed an average of 150+ monthly requests through a tracking system, prioritizing, monitoring progress, and ensuring timely delivery.
Led and delivered data projects utilizing a mix of Machine Learning, SQL, Python, ETL, App Script, GCP, and Web Scraping techniques within an agile framework.
Integrated advanced analytics and forecasting with 98% precision, standardized data-workflows, reduced discrepancies.
Planned, created, and managed data dashboards to present KPI metrics for cross-functional business units, including Product Management, Business Development and Logistics enhancing decision-making processes.
Designed, defined, and reviewed procedures for tasks including real-time data analysis and managed process automation, improving operational efficiency.
Led a team of data analysts and data scientists, distributed roles, set targets, and defined and monitored KPIs to measure performance.
Managed an average of 150+ monthly requests through a tracking system, prioritizing, monitoring progress, and ensuring timely delivery.
Orchestrated end-to-end implementation of data and BPO projects with seamless planning and execution including meticulous requirement analysis, resource planning, and project scheduling and effectively managing analytics.
Formulated winning strategies by engaging cross functional stakeholders resulting in a widely accepted project plan.
Successfully led comprehensive IVR implementation (frontend, backend, and payment gateway) for prestigious Aviation and Tech clients, attaining exceptional results.
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