Aniket Kumar Yadav

Aniket Kumar Yadav

Data Analyst
India
English

About Me

• Aniket Kumar Yadav, aspiring engineer

• Diverse skill set and educational background for success in the technical field

• Proficient in SQL, Python, Alteryx, HTML5, and Power BI

• Completed Fundamentals of Data …

Experience

Specialist Customer Support

TATA 1MG HEALTHCARE SOLUTIONS PVT LTD
Feb 2023 - Present · 3 years 4 months

Working at TATA 1MG, a renowned pharmaceutical company in India, entails a significant responsibility: ensuring the prompt resolution of customer concerns via email correspondence. As a representative of our esteemed company, my primary task revolves around addressing customer queries and issues promptly and effectively.

TATA 1MG takes pride in its commitment to providing high-quality medicines to customers nationwide. Our mission is not only to deliver essential healthcare solutions but also to ensure utmost customer satisfaction. Each email interaction serves as an opportunity to uphold our company's values and strengthen our relationship with our valued customers.

In my role, I am entrusted with the crucial responsibility of providing final resolutions to customer inquiries. This involves meticulously understanding their concerns, assessing the situation, and crafting clear and concise responses that address their needs effectively.

I recognize the importance of each email exchange, as it reflects the professionalism and dedication of our company. With every communication, I strive to uphold the reputation of TATA 1MG and instill confidence in our customers regarding the quality of our products and services.

Resolving customer concerns via email is not merely a task but a representation of our commitment to excellence. I approach this responsibility with diligence, empathy, and a determination to exceed customer expectations. It is a privilege to serve as a frontline ambassador for TATA 1MG, ensuring that every customer interaction leaves a positive and lasting impression.

Customers Support executive

TATA1MG / India, Noida
Feb 2023 - Nov 2023 · 9 months

Support Executive as a Advisor, TATA1MG
Provided exceptional service and support through email
Strong communication skills for effective customer interaction.

Skills

C Language Data Analysis Professional Microsoft Excel PLC SCADA Python SQL Database Alteryx Data Cleansing Data Representation Management Skill Time Management Skills Computer Networking HTML5 Power BI Statistical Analysis Excel SQL SCADA Embedded Systems C language VBA
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