About Me
Proficient in MS Excel, Access, PowerPoint, Google Analytics, VBA, SQL, and BI tools. Skilled in data analysis, reporting, and automation, ensuring efficient processes and informed decision-making.
Experience
Assistant Manager
Collaborating with the Virtual Office Retail Sales team.
Conducting team meetings and centrally coordinating with PAN India Zonal Manager, Cluster Manager and executive sales
team management.
Calculating tentative monthly incentives and reporting to the central functional team.
Managing policy renewals and extracting data on expired policies for business purposes.
Tracking Line of Business (LOB) and Channel-wise sales for the executive sales team.
Tracking weekly and monthly performance of desired campaigns and publishing recruitment targets and achievements.
Assistant Manager
Collaborating with the Virtual Office Retail Sales team.
Conducting team meetings and centrally coordinating with PAN India Zonal Manager, Cluster Manager and executive sales team management.
Calculating tentative monthly incentives and reporting to the central functional team.
Managing policy renewals and extracting data on expired policies for business purposes.
Tracking Line of Business (LOB) and Channel-wise sales for the executive sales team.
Tracking weekly and monthly performance of desired campaigns and publishing recruitment targets and achievements.
Senior MIS Analyst
Worked on daily, weekly, and monthly client reports.
Allocated tasks to both voice and non-voice representatives.
Tracked the daily production activity of both voice and non-voice representatives.
Published daily call logs and utilization reports to management.
Maintained records of daily attendance for monthly salary and incentive purposes.
Provided support to the process team lead and operations manager for MIS queries and presentations.
Sr. MIS Analyst
Managed daily patient and client data to support daily business operations.
Sharing patient data with management on a weekly, fortnightly, monthly, and yearly basis.
MIS reports based on doctor referrals spanning multiple departments.
Revenue Share from various business segments including B2B, B2C, Corporate, and Home Visits.
Conducting analysis of discounts and revenue shares for respective credit and cash clients based on client business segment.
Senior MIS Analyst
Monitor daily patient and client data for trends and patterns.
Transmit patient data to Head Office management, Business Heads, and patient service teams on a scheduled basis (weekly, fortnightly, monthly, yearly).
Creating diagnostic tests and health packages MIS (Management Information Systems) based on doctor references, covering multiple departments such as Clinical Pathology, Histopathology, Immunoassay, Microbiology, Wellness, etc.
Revenue Share from various business segments, including B2B, B2C, Corporate, and Home Visits.
Conducting analysis of discounts and revenue shares for respective credit and cash clients based on client business segment.
Working on adhoc reports as required by the Head Office team and doctors management team.
MIS Analyst
Providing performance review reports for Sales Managers within their respective areas or all India circles.
Handling SAP Server for billing, production reports, stock statements and production planning.
Generating scheme and payout reports to enhance business flow.
Analyzing claim reports to understand insurance flow and payout to end customers, among other aspects.
Taking responsibility for managing all project related tasks.
Coordinating with clients and working accordingly to meet their needs.
Analyzing project workflow and making improvement plans based on the analysis.
Managing project budgets and planning future activities accordingly.
Customer Relationship Management Practitioner
Implementing and analyzing data to create daily, weekly, monthly, and quarterly reports.
Rolling out different reports such as Efficiency, Collated Trackers, OPS Report, and Work Flow Report.
Participated in team-building activities to enhance working relationships.
Transaction Processing Officer
Successfully oversaw and managed various banking operations.
Devised strategies and roadmaps to support product vision and value to business.
Created reports and presentations detailing business development activities, leading to improved efficiency by 99.99%.
Based on banking operations, daily MIS reports were maintained.