I excel in problem-solving within fast-paced settings, fluent in English with an IELTS band 7 proficiency. I hold a bachelor's degree in mathematics and am certified as a data analyst by Google, I possess exceptional exp…
I excel in problem-solving within fast-paced settings, fluent in English with an IELTS band 7 proficiency. I hold a bachelor's degree in mathematics and am certified as a data analyst by Google, I possess exceptional expertise in Excel and creating dynamic dashboards for insightful data analysis. Committed to delivering top-tier service consistently
Promptly responding to customer queries
Liaising with colleagues or managers to find the best solutions to customer's issues
Maintaining a polite, helpful, and professional manner at all times
Obtaining and sharing customer feedback with colleagues and other departments so that products and services can be improved
Identify common problems and escalate them to management, along with possible suggestions for improvement
Disengagement and cancellation of the reservation of the money
Preparing items promotion requests
Financial inquiry for items and reporting
Follow-up on troubled exchange orders due to insufficient funding
Notify the department concerned with the allocations
Ensure that exchange orders match items
Follow-up to management allocations items
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