About Me
Artificial Intelligence graduate from Tafila Technical University with hands-on experience in deep learning, NLP, and IoT analytics. Developed innovative AI solutions, including Arabic Fake News Detection and Fire Detect…
Artificial Intelligence graduate from Tafila Technical University with hands-on experience in deep learning, NLP, and IoT analytics. Developed innovative AI solutions, including Arabic Fake News Detection and Fire Detection for Drones using CNN. Skilled in Python, ML frameworks, and data analytics, with strong problem-solving and communication abilities. Eager to contribute to impactful AI projects through entry-level roles or internships.
Experience
Academic & Media Coordinator - Freelance
Prepared and supported English conversation foundation courses
Assisted in developing course materials and learning activities
Collaborated with the academic team to enhance content quality
Contributed to social media content creation and planning
Edited videos and designed visuals for marketing purposes
Supported brand presence through creative and engaging designs
Academic & Media Coordinator - Freelance
Prepared and supported English conversation foundation courses, Assisted in developing course materials and learning activities, Collaborated with the academic team to enhance content quality, Contributed to social media content creation and planning, Edited videos and designed visuals for marketing purposes, Supported brand presence through creative and engaging designs
CRM - Customer Relations
Responded to customer inquiries and provided timely support
Resolved complaints and ensured a positive experience
Directed visitors to relevant departments when needed
Coordinated with teams to follow up on requests
Engaged with potential candidates and supported hiring activities
Maintained professional communication in a fast-paced environment
Promoter – OMODA & JAECOO Motors
Engaged potential customers in friendly conversations to create interest
Collected visitor information (with consent) for follow-up by the sales team
Demonstrated the features, technology, and specifications of the displayed cars
Maintained a professional appearance consistent with the car brand’s image
Answered basic inquiries about pricing, financing options, warranties, and availability
Shared customer feedback with management to improve promotional strategies
Customer Service Agent
Greeted visitors warmly and provided information about event schedules, attractions, facilities, and directions
Answered inquiries regarding ticketing, entry requirements, parking, shuttle services, and accessibility
Distributed brochures, maps, and event guides
Escalated unresolved issues to supervisors or relevant departments
Directed visitors to designated entrances, seating areas, and activity zones
Relayed visitor feedback, recurring issues, or service gaps to management
Assisted with online or on-site registration for workshops, cultural activities, or shows
CRM - Customer Relations
Responded to customer inquiries and provided timely support, Resolved complaints and ensured a positive experience, Directed visitors to relevant departments when needed, Coordinated with teams to follow up on requests, Engaged with potential candidates and supported hiring activities, Maintained professional communication in a fast-paced environment
Promoter – OMODA & JAECOO Motors
Engage potential customers in friendly conversations to create interest, Collect visitor information (with consent) for follow-up by the sales team, Demonstrate the features, technology, and specifications of the displayed cars, Maintain a professional appearance consistent with the car brand’s image, Answer basic inquiries about pricing, financing options, warranties, and availability, Share customer feedback with management to improve promotional strategies
Customer Service Agent
Greet visitors warmly and provide information about event schedules, attractions, facilities, and directions, Answer inquiries regarding ticketing, entry requirements, parking, shuttle services, and accessibility, Distribute brochures, maps, and event guides, Escalate unresolved issues to supervisors or relevant departments, Direct visitors to designated entrances, seating areas, and activity zones, Relay visitor feedback, recurring issues, or service gaps to management, Assist with online or on-site registration for workshops, cultural activities, or shows
CyperShield - Internship
Completed an internship with JODDB, specializing in Python programming, IoT integration, and Big Data solutions to support real-time analytics
Developed and optimized data pipelines using advanced Python libraries, improving dataset processing efficiency for IoT applications
Collaborated in a multidisciplinary technical team, enhancing communication, problem-solving, and project coordination skills
Applied analytical techniques to large datasets, enhancing decision-making accuracy through actionable intelligence
Achieved Cisco IoT Fundamentals: Big Data & Analytics certification, strengthening expertise in emerging technologies and scalable data architectures
JODDB – Jordan Design & Development Bureau
Completed an internship with JODDB, specializing in Python programming, IoT integration, and Big Data solutions to support real-time analytics, Developed and optimized data pipelines using advanced Python libraries, improving dataset processing efficiency for IoT applications, Collaborated in a multidisciplinary technical team, enhancing communication, problem-solving, and project coordination skills, Applied analytical techniques to large datasets, enhancing decision-making accuracy through actionable intelligence, Achieved Cisco IoT Fundamentals: Big Data & Analytics certification, strengthening expertise in emerging technologies and scalable data architectures