Technical Support Jobs in Kuwait City

Updating the company website with tech tips and brief documents Evaluating system potential through assessing compatibility of new programs with existing programs Improving existing programs by evaluating objectives and specifications, reviewing proposed changes and making recomme More...

Perform Installation, configuration and troubleshooting of POS systems and associated backend systems System management (Admin and configuration) of application solutions, back end infrastructure and cloud platform Managed all IT installed systems and infrastructure aligned to SOP More...

Answers, evaluates and prioritizes incoming telephone, email and chat-based requests for assistance from users experiencing problems with hardware, software, networking and other computer-related technologies Recognizes problems, conducts research, provides resolutions and follows More...

Lead a team of Technical Support Engineers who work with our customers to resolve customer issues. Consistently coach and provide actionable feedback to promote career development while maintaining support standards. Ensure individual and team goals are met. Assist with naviga More...

Take ownership of customer issues reported and see problems through to resolution Research, diagnose, troubleshoot and identify solutions to resolve customer issues Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams Provide pro More...

Provide first-line technical support to end-users via phone, email, or chat, resolving issues promptly and efficiently Diagnose and troubleshoot software and hardware problems, escalating complex issues to senior support specialists as needed Document support tickets accurately in More...

About the clientOur client s mission is to empower people, build community and bring the world closer together. Through apps and services, they re building a company that connects people worldwide, gives them ways to share what matters most to them, and brings people closer togeth More...

Respond to technical customer requests in accordance with our SLAs and own them until resolution. Provide valuable customer feedback to the product team and identify opportunities for product improvements or solutions to common issues. Proactively identify, develop and maintain su More...

Preparing regular reports for senior management. Maintain budgets and optimize expenses. Ensure that employees follow health and safety regulations. Representing the institution in various conferences and meetings. Providing various solutions to problems that hinder the growth of the More...

Working with the latest cutting-edge technologies Disrupting a century-old industry in a start-up environment Opportunity to grow and develop your core skills Exposure to the reliability of OS for vessels at sea Exposure to deployment of Machine Learning models to Cloud and Vess More...

Provide first-line technical support to customers via various channels including phone, email, and chat. Diagnose and troubleshoot technical issues related to our SaaS platforms, including but not limited to software functionality, configuration, and integration. Collaborate cl More...

Provide technical Support and manufacturing functions to meet the highest performance Preparing drawings; diagrams; materials, and resolving design integration issues Developing specifications and safety standards for the product Providing technical support to other depart More...

Act as the primary point of contact for technical customer support issues, inquiries, and escalations, especially in early-stage and evaluation engagements. Provide timely and efficient technical support and guidance to prospects and customers. Develop and maintain strong relation More...

Installing and configuring client computer systems. Responding to client IT support requests. Meeting with clients to diagnose software, networking, or hardware issues. Providing technical support on-site or via remote-access systems. Offering solutions that meet the needs of th More...

Provide immediate, high-priority technical support to executives, ensuring minimal downtime and optimal performance of all personal computing devices and software applications. Manage and maintain secure, efficient executive communication systems, including email, instant messaging More...

As a Technical Executive (VRF and RAC), your primary responsibilities will encompass service administration activities. These include overseeing technical support, warranty management, service Key Performance Indicator (KPI) management, spare parts management, service promotion, and b More...

Providing technical support and assistance to end-users, resolving hardware, software, and network-related issues promptly and effectively Troubleshooting and diagnosing IT problems, identifying root causes, and implementing solutions to minimize downtime and disruptions More...

Strong customer support and customer service skills Ability to analyze customer needs and provide appropriate solutions Technical support experience Excellent communication and interpersonal skills Strong problem-solving and analytical skills Ability to work well in a team envi More...

Installing and configuring computer hardware, software, systems, networks, printers and scanners Monitoring and maintaining computer systems and networks Responding in a timely manner to service issues and requests Providing technical support across the company (this may be in pe More...

Our client is into electronic transactions processing with some of the leading companies in the middleeast as its clients. The company plans to hire a Senior Application Support Engineers for its Kuwait office. The recruited candidate will be responsible for: Tasks and Responsibilit More...